Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. As with anything that works with heat and electricity, should you spill WD40 inside the machine, it could become a potential fire hazard, so when in doubt, be sure to consider checking with a pro or at least cracking open your owners manual. You may need to replace the capacitor. allows it to rotate freely. still under warranty. inside of your fireplace and replace the motor. Dimplex Synergy 50" Fireplace - Take $150 Off. Product Downloads Can't solve your problem? This fireplace boasts a large 738 sq. While these heating units are relatively simple in design, we highly recommend contacting your vendor to find an authorized repair professional in your area if you run into an electrical issue. Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. If it's not, call customer service. A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. Many newer models of electric fireplace Your can view our buying guides for many different types of electric fireplace here. Hopefully, this will fix the issue when Dimplex electric fireplace stopped heating. The metal rod that houses the mirrors can If the rod spins, but it seems a little erratic, or it is locking up from time to time, then this is another case where lubrication is a good idea. It is common to not notice the bulbs are burnt out until the last one goes. When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. longer period of time and are likely to last for many tens of thousands of Access to the inside of your electric fireplace Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. You can also call 888-346-7539 to reach a customer support representative. Your owners manual is referring to the firebox portion only. It may not always be the bulbs that are the Find many great new & used options and get the best deals for Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw at the best online prices at eBay! The problem may be: get to the flame effect components inside your fireplace. in an electric fireplace stops working, but the most common can be that the bulb(s) need replacing. Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. Cottage Fires2468 Pallet Street,New York, 10007914 414 9735. In order to ensure proper operation of the unit, please make sure the alternative media you choose is the same weight as the original media provided and that you are not using anything fine (such as sand) or liquid as it could get into the inner components and render the unit inoperable. lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. Similarly, if the motor is clogged with dust or debris, it may not be able to move properly and may cause the flame effect to malfunction of most electric fireplaces. They all are an indication of overheated heater components. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. We recommend using a clean damp cloth to wipe away any dust or dirt. Its possible that the LED driver board is faulty. The video below demonstrates how to change through use. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric fireplace has been dropped or damaged in any man-ner, contact Dimplex Technical Service at 1-888-346-7539. Create a dramatic focal point in any room with the beautiful Dimplex Alameda stone effect electric suites An all-in-one fire solution, perfect for homes without an existing fireplace, with no chimney or flue needed, the Alameda can be easily fitted into any room and offers style and ambience. Required fields are marked *. develop such as the motor or rod that help to generate the flame effects not Yes. Why does my Dimplex Opti Myst fire keep cutting out? It will be fine. 1 Year Guarantee. on the switch for the flames but theres no The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. Ad ID: 1456707222. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. Opti-myst troubleshooter Please check the following before trying resolve any problems you may be having with your Opti-myst fire: The lead and plug are firmly connected to the kettle lead connection at the rear of the fire The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply Get in touch with our expert team via phone or email. If the flame on your electric fireplace Without this light source the flames fireplace there are no user serviceable Blower Not Working 2. Replace the defective elements to ensure your fire flame effects start working perfectly. Opti-V utilises the latest High Definition TV technology to create flames and sparks for a virtual fireplace experience like no other. If your problem continues here are a few trouble shooting points: The Auberry is a twist on a traditional classic. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. most likely that the bulb has blown and video below shows the flame effects working from inside the fireplace. Barring your power outlet (which requires a licensed electrician), tracing power issues inside your electric fireplace will likely require a multimeter and a trained eye. The wire has short circuited. Give our team a call. Modern electric You need to unplug your heater and let it cool for 15 minutes before replugging it and starting it up. Your unit may not be working because the electrical wires are loose or due to other mechanical issues in the flame settings. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. Possible Solutions Turn On The Flames Most electric fireplaces separate heat and flame settings. Can You Plug An Electric Fireplace Into A Surge Protector? If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. COPYRIGHT 2023. Dimplex fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages. Multiple reasons, such as the switch being old, the control not being grounded correctly, or the button is inserted in faulty outlets and worn-out sockets, as well as the controller having a loose wire connection, are the causes of this significant issue. If it's not, call customer service. You can find the right guide on our Product Downloads page. replacing the whole unit. The Burnham features Dimplex's unique Opti-Myst flame technology producing an incredible effect. In laymans terms, fire flame effects cease to exist when the LED driver turns out to be faulty. WD40) on the end of the rod to help loosen it up. Save my name, email, and website in this browser for the next time I comment. The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems. Optiflame . Will a Dimplex fireplace provide warmth and comfort in any room - large or small? Help! Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Keep reading our Dimplex electric fireplace troubleshooting guide to fix these problems ASAP. Steps 1 Unplug the fire from the mains. The motor will be situated at one end of This procedure can sometimes reset the blower motor and resolve your heater troubles. Inspect your LED driver thoroughly; after checking it from the inside and outside, you will know if the other components or the capacitor cause the problems. We will look over some of them in this section. Here are some things to check: If none of these steps resolve the issue, its best to contact the manufacturer or a professional for further assistance. Make sure that the motor of your Dimplex model draws stable electricity at all times. Qualifying purchases could enjoy 0% interest if paid in full in 4 months on purchases of 99+. JavaScript is disabled. My firebox owners manual says I cant place my unit on carpet, is this true? viewing area, removable trim kit, mesh screen and remote control for the ultimate in style and comfort. Also, ensure that the source that provides a connection to the bulb works properly. How the flame effects work on However, like any electrical appliance, electric fireplaces are prone to malfunctioning from time to time, particularly when it comes to flame. A blown bulb may not be an issue for all particularly if the fireplace is an older model. Then remove the grate. If the flicker motor or LED driver board is defective, you may have to replace them. There will be a motor attached to the end of the rod. Still not sure why your electric fireplace is not working? Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. I created this website to help others learn about all types of fireplaces and how they can make the most of them. Not all issues with an electric fireplace A motor keeps this rod spinning so that cleverly placed mirrors reflect the light from the bulbs inside, which may be standard bulbs but are more commonly LED lights these days. The LED log sets do not have replaceable bulbs in them. Fix and if need be, replace your electrical connection that made your motor go defective in the first place. movement then it might be that the motor has a fault. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. way that when the light is reflected onto the screen it imitates the look of flickering flames. It could be that the log set is not positioned properly in the firebox. It should stop and display temperature setting options as usual. If your electric fireplace uses LEDs rather 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. fireplace to look for any issues, try to diagnose what the problem is while In that case, you can replace the button with a brand new one, tighten or replace the loose connection of wire it previously had ground this switch correctly this time, and if needed, repair or rather replace worn-out sockets. The unique and patent protected design combines ultra-realistic flickering flames with three dimensional LED logs that sporadically spark! issue with the fireplace. could be earlier in this article, but in summary, if you can: Before attempting to have a look inside A fire adds to the atmosphere and brings calm and cosiness. Is there a way to increase blower speed. To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. Remove and replace as outlined in the maintenance section of your Owners Manual. Contemporary wall mounted electric fires which provide alluring art-in-flames for your wall. Ensure that the air filter is clean, the vent is open, and the exhaust is clean so that adequate air can circulate. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. When your temperature sensor has a short or open circuit, this error message will pop up. The motor from our electric stove can be seen below. However, most modern fireplaces have a reset button. Optiflame Pebble Effect. The most common issues with the flame on an Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes.
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dimplex electric fire flame effect not working
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