consumer rights act 2015 criticism

/F6 52 0 R 27 0 obj In the event that the digital content is provided in tangible form (e.g. /GS8 54 0 R /ExtGState << 5 0 obj Case C-243/08 Pannon GSM Zrt v Erzsbet Sustikn Gyrfi [2009] ECR I-04713, at [35]. /MediaBox [0 0 595.32 841.92] /F4 50 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R /Parent 2 0 R Section 64(6) provides that this section does not apply to a term of a contract listed in Pt 1 of Sch 2. 223 0 R 223 0 R] 23 [348 0 R 349 0 R 350 0 R 351 0 R 352 0 R 353 0 R 354 0 R 355 0 R 355 0 R 355 0 R >> /Parent 2 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R The Consumer Rights Act covers you for services you pay for, too. The above rights and remedies will not apply where digital content is genuinely being supplied for free. /Tabs /S sale, hire, hire-purchase). The author would like to thank Lucinda Miller, Albert Sanchez Graells, Keith Stanton, Keith Syrett and the two anonymous Legal Studies reviewers for their helpful suggestions in the preparation of this paper. >> /Font << The Consumer Contracts (Amendment) Regulations 2015/1629 Regs 46 revoke the provisions of the 2013 Regulations in so far as they are replicated in the Act. 363 0 R 364 0 R 365 0 R 366 0 R 372 0 R 373 0 R 374 0 R 481 0 R 375 0 R 376 0 R >> The trader is normally responsible for the cost of collecting the goods from the consumer, unless the contract requires the consumer to return the goods to the place where they took possession of them, or the consumer takes the goods there voluntarily. 332 0 R 332 0 R 332 0 R 332 0 R] Time limit for short-term right to reject 23. See also Matei, above n 127. CrossRefGoogle Scholar, who notes that contrary to the original proposal of the European Commission, the European Parliament and Council had almost unanimously opted for a two-stage solution. 21. >> CrossRefGoogle Scholar, who notes, however, that this reluctance is shared by other European national courts. /Type /Page 358 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R 359 0 R /F5 51 0 R /Type /Page /Parent 2 0 R 13. 231 0 R 231 0 R 231 0 R 231 0 R 231 0 R 231 0 R 232 0 R 232 0 R 232 0 R 232 0 R Close this message to accept cookies or find out how to manage your cookie settings. The Consumer Rights Act 2015 seeks to consolidate in one place key consumer rights covering contracts for goods, services and digital content, and the law relating to unfair terms in consumer contracts. /F4 50 0 R >> /F5 51 0 R endobj /MediaBox [0 0 595.32 841.92] See also Twigg-Flesner and Bradgate, above n 10. /StructParents 5 /Resources << (1) Subsection (3) applies to a contract to supply goods if before the contract is made the consumer makes known to the trader (expressly or by implication) any particular purpose for which the consumer is contracting for the goods. All supplies of goods to consumers are covered by the CRA (e.g. The Consumer Rights Act 2015 (the "CRA) has been billed as the biggest overhaul of consumer rights in a generation. /StructParents 2 See also /Font << See also /Resources << >> /Type /Page /Type /Page /F1 47 0 R Of course there is the risk some of these observations may be completely wrong, as there is very little case law on this Act, and it is not meant to be a review of all the Act, only those areas that I cover teaching Commercial Law. /Type /Group 17 0 obj However, the CRA does include a special right for consumers to receive either a repair or compensation where digital content supplied under a contract (whether free or paid-for) causes damage to a device or other digital content they own that would not have occurred if the trader had exercised reasonable care and skill. SI 2002/3045. /GS8 54 0 R /Parent 2 0 R >> 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R 321 0 R /CS /DeviceRGB /Type /Page >> 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 347 0 R 347 0 R 347 0 R 347 0 R Cavendish Square Holding BV v Makdessi; ParkingEye Ltd v Beavis [2015] UKSC 67, [2015] 3 WLR 1373, [105] per Lords Neuberger and Sumption (Lord Carnwath agreeing). /Type /Page 132. /Font << endobj /F6 52 0 R European consumer protection law: curia semper dabit remedium? The CRA also covers notices to the extent that they relate to rights or obligations between traders and consumers or purports to exclude or restrict a trader's liability to a consumer: s 61(4). I am not quite sure I completely agree with your assertions on misrepresentations and as for clarity/simplification issues of common law incorporation are surely of less importance as the Act aims to throw more responsibility onto the business of the potential consequences of reliance on the the use of unfair terms. As we approach the two-year anniversary of the Consumer Rights Act 2015 (the 'CRA') coming into the force in the UK, now is a suitable opportunity to refresh your knowledge and reflect on the CRA's impact on UK consumer law. << Unlike the UTCCRs, but broadly in line with UCTA, the CRA applies to notices as well as terms, blacklists certain terms and notices (e.g. >> 395 0 R 395 0 R 395 0 R 395 0 R 395 0 R 396 0 R 396 0 R 396 0 R 397 0 R 397 0 R /StructParents 14 >> /F5 51 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 232 0 R 248 0 R 249 0 R] /MediaBox [0 0 595.32 841.92] The Consumer Rights Act 2015 - a bastion of European consumer rights 31 0 obj How consumer protection laws are failing to safeguard us /F4 50 0 R >> /Font << 190 0 R 454 0 R 191 0 R 192 0 R 455 0 R 194 0 R 195 0 R 456 0 R 197 0 R 202 0 R This applies regardless of whether the contract is for goods, services or digital content. 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R >> /GS8 54 0 R /Resources << Previously: the definition of the main subject matter of the contract. Chen-Wishart, M Transparency and fairness in bank charges (2010) 126 L Q Rev 157 Collins, H Good faith in European contract law (1994) 14 Oxford J Legal Stud 229 148 0 R 148 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 25 [372 0 R 373 0 R 374 0 R 375 0 R 376 0 R 377 0 R 378 0 R 379 0 R 380 0 R 380 0 R /Font << Is it a revolutionary piece of legislation or a re-hash of existing ones? >> Penzugyi, above n 87, at [46][48]; Joined cases C-240/98 to C-244/98 Ocano Grupo Editorial SA v Quintero [2000] ECR I-4941, at [25][27]. Right to repair or replacement 24. 'In developing proposals for the Consumer Rights Act 2015, the Government has taken into account the denitions and measures contained within the CRD and, as far as appropriate, has made the Act consistent with the CRD, . /Tabs /S /S /Transparency /F2 48 0 R Where a trader agrees to install the goods they are supplying, or arrange for them to be installed, that installation must be done correctly. Another point to note is that the provisions in the CCRs regarding delivery and transfer of risk under sale of goods contracts have been transferred to the CRA, on the basis that the CRA seemed like a more logical home for them now. /MediaBox [0 0 595.32 841.92] /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] /Parent 2 0 R The short term right to reject does not apply where the only breach relates to incorrect installation. 90. 131. hasContentIssue false. 116. It should be noted, however, that not all Member States have implemented the requirement for non individually negotiated terms; eg Austria, Czech Republic, France, Finland and Sweden. /Worksheet /Part /F12 77 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R >> /F6 52 0 R /Parent 2 0 R /Parent 2 0 R << /Font << /GS8 54 0 R This does not, as will be seen below, mean that consumers will not have to refer to both the Act and the 2013 Regulations in some cases. /F4 50 0 R /ExtGState << 69. 92. /Type /Page /Length 983 Provisions for secondary ticketing and lettings came into force on 27 May 2015, [2] and provisions for alternative dispute resolution . Google Scholar. 185 0 R 185 0 R 185 0 R 185 0 R 185 0 R 185 0 R 185 0 R 185 0 R 186 0 R 187 0 R /Type /Page /S /Transparency /GS8 54 0 R 422 0 R 422 0 R 422 0 R 422 0 R 422 0 R 423 0 R 424 0 R 424 0 R 424 0 R 424 0 R /Endnote /Note 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R 342 0 R A term is unfair if "contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations under the contract to the detriment of the consumer". The Consumer Rights Act 2015 seeks to consolidate in one place key consumer rights covering contracts for goods, services and digital content, and the law relating to unfair terms in consumer contracts. /StructParents 31 74. 86. >> /CS /DeviceRGB << H-W, Micklitz and Reich, N The court and Sleeping Beauty: the revival of the Unfair Contract Terms Directive (2014) 51 Common Market L Rev 771 at 802 The Consumer Rights Act 2015 - Citizens Advice >> 330 0 R 330 0 R 330 0 R 331 0 R 332 0 R 332 0 R 332 0 R 332 0 R 332 0 R 332 0 R 370 0 R 370 0 R 370 0 R 370 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R See also s 5, which defines sales contracts, which is consistent with the category of sales contract under the CRD. /Type /Page Whilst in general the same rules apply irrespective of the type of transaction, there are a small number of differences in the detail of the rules depending on the nature of the supply. /Slide /Part /S /Transparency Lord Mance in Abbey National [2009] UKSC 6, at [94] commented that Adequacy of the price or remuneration (the word also used in the Directive) means appropriateness or reasonableness (in amount).. Whish, R and Bailey, D 34 0 obj /ExtGState << This essay will analyse the Consumer Rights Act 2015 ('CRA 2015') as it is a significant element of the government's reform of consumer law in the UK. Ksler, above n 87, at [75]; Matei v SC Volksbank Romania SA (C-143/13) [2015] 1 WLR 2385, at [74][75]. 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R 371 0 R /MediaBox [0 0 595.32 841.92] 299 0 R 299 0 R 300 0 R 300 0 R 300 0 R 300 0 R 300 0 R 300 0 R 300 0 R 300 0 R 288 0 R 288 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 289 0 R 47. Schillig, M Directive 93/13 and the price term exemption: a comparative analysis in the light of the market for lemons rationale (2011) 60 Int'l & Comp L Q 933 /ExtGState << 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R 140 0 R /Contents 68 0 R /P 3 0 R 25 0 obj /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] /S /Transparency 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R 187 0 R] 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R 208 0 R /Diagram /Figure Ancery, A and Wissink, M Case-note on Pannon EU Consumer Law and Policy (Cheltenham: Edward Elgar, 2nd edn, 2013) p 145.CrossRefGoogle Scholar. However, s 62(4), unlike Art 3.1 UTD, makes no reference to non individually negotiated terms this will be dealt with below. 212 0 R 213 0 R 216 0 R 460 0 R 217 0 R 218 0 R 219 0 R 461 0 R 221 0 R 224 0 R /ExtGState << 19 0 obj 15 0 R 16 0 R 17 0 R 18 0 R 19 0 R 20 0 R 21 0 R 22 0 R 23 0 R 24 0 R For a study of the differences in relation to good faith in contracting across the European Union, see appearance and finish of the goods. /Resources << The court and Sleeping Beauty: the revival of the Unfair Contract Terms Directive, Procedural aspects of European consumer protection law and the case law of the CJEU, Transparency and fairness in bank charges, Mapping the Unfair Contract Terms Act 1977 and the Directive on unfair terms in consumer contracts, Directive 93/13 and the price term exemption: a comparative analysis in the light of the market for lemons rationale, Unfair contract terms, unfair prices and bank charges, The average consumer of EU law in domestic and European litigation, The Involvement of EU Law in Private Law Relationships, The abuse of the confident consumer as justification for EC consumer law, Transparency of standard terms under the Unfair Contract Terms Directive and the Proposal for a Common European Sales Law, The behavioural divide: a critique of the differential implementation of behavioral law and economics in the US and the EU. 2. >> /Font << /S /Transparency /F7 60 0 R /GS7 53 0 R Consumer Rights Act 2015 - Which? /Tabs /S 10. /CS /DeviceRGB those that try to restrict certain rights guaranteed under the CRA) and covers both negotiated and non-negotiated terms. Google Scholar. /Tabs /S /Type /Group /S /Transparency 13 [240 0 R 241 0 R 242 0 R 243 0 R 244 0 R 245 0 R 246 0 R 247 0 R 248 0 R 248 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 214 0 R 39. Yes, the FTC has eight divisions: (1) Privacy and Identity Protection; (2) Advertising Practices; (3) Consumer and Business Education; (4) Enforcement; (5) Marketing Practices; (6) Consumer Response and Operations; (7) Financial Practices; and (8) Litigation Technology and Analysis. @]'W(2wFK2fD'{jvy>hw5M[D4vj{Bv,+. The law is now clearer and easier to understand, meaning that consumers can buy and businesses can sell to them with confidence. 3 0 obj What are my consumer rights with a used car? - Ask the Car Expert 3. Proposal for a directive of the European Parliament and of the Council on certain aspects concerning contracts for the supply of digital content, Brussels (9 December 2015) COM (2015) 634 final. /ExtGState << /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] >> /Group << /F4 50 0 R Magnus, U Consumer sales and associated guarantees in Twigg-Flesner, C (ed) The Cambridge Companion to European Union Private Law (Cambridge: Cambridge University Press, 2010)Google Scholar. >> 103 0 R 119 0 R 448 0 R 143 0 R 449 0 R 144 0 R 145 0 R 146 0 R 147 0 R 155 0 R /F4 50 0 R /MediaBox [0 0 595.32 841.92] /Parent 2 0 R See also Law Commission Report No 317/Scottish Law Commission No 216 Consumer Remedies for Faulty Goods (November 2009). xVOP>I,n&-iR(m&K/s[ZJHLs8?gKY6yrme|jF|6OMj5eG^5}2e)>bPHAuOcA;t@hh@2 >> /S /Transparency << 203 0 R 204 0 R 457 0 R 205 0 R 458 0 R 207 0 R 209 0 R 459 0 R 210 0 R 211 0 R 5f:1hFypP|F{`KdP"a[AD >(V+}]PB#{nQdae|!mXo(> }}V|feebYbvFTp`H+x /ExtGState << 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R 346 0 R Sections 62(1)(3), implementing Art 6.1 of the Directive. /MediaBox [0 0 595.32 841.92] /S /Transparency /F1 47 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R 149 0 R Paula Giliker, Professor of Comparative Law, University of Bristol Law School, Wills Memorial Building, Queens Road, Clifton, Bristol BS8 1RJ, UK. /F2 48 0 R CrossRefGoogle Scholar. 30 [425 0 R 426 0 R 427 0 R 428 0 R 429 0 R 430 0 R 431 0 R 432 0 R 432 0 R 432 0 R /F6 52 0 R /Type /Group endobj /Group << /Font << The Emergence of EU Contract Law: Exploring Europeanisation (Oxford: Oxford University Press, 2011) pp 9899 Zimmermann, R Contract law reform: the German experience in Vogenauer, S and Weatherill, S (eds) The Harmonisation of European Contract Law (Oxford: Hart Publishing, 2006), pp 8687.Google Scholar. 334 0 R 335 0 R 336 0 R 337 0 R 338 0 R 339 0 R 340 0 R 341 0 R 348 0 R 478 0 R /Group << /Font << 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R /MarkInfo << Enhancing Consumer Confidence by Clarifying Consumer Law (London: BIS, 2012)Google Scholar. >> /GS8 54 0 R See 1. /StructParents 22 This date applies to the main provisions of the Act, although some provisions were introduced at an earlier date. Revised Giliker Consumer Rights Act 2015 - Studocu Lord Denning, for example, found this paradigm to be a fiction. /Type /Group 121 0 R 121 0 R 121 0 R 122 0 R 122 0 R 122 0 R 122 0 R 123 0 R 123 0 R 123 0 R /F1 47 0 R /Type /Page Consumer Rights Act 2015 - Legislation.gov.uk /Parent 2 0 R /S /Transparency >> /GS8 54 0 R Access to Justice, Final Report (London: HMSO, 1996)Google Scholar, which precipitated the Civil Procedure Rules (CPR), which came into force in England and Wales on 26 April 1999. /Type /Group Right to a price reduction or final right to reject. 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R 380 0 R >> /F12 77 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R 257 0 R /Type /Page /Pages 2 0 R BROWSE PEOPLE DIRECTORY People Search Locations Whittaker, S Unfair contract terms, unfair prices and bank charges (2011) 74 Mod L Rev 106 /Contents 81 0 R << 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R /Group << >> /Group << in the case of highly perishable goods). >> >> /Type /Page The CRA also establishes a new two-tier statutory remedy system which applies when the services standards are breached: This remedy is available where the trader fails to exercise reasonable care and skill or has not complied with information they have given about the service and requires the trader to repeat the service to the extent required to complete it properly. >> Barry, D et al Blackstone's Guide to the Consumer Rights Act 2015 (Oxford: Oxford University Press, 2016)Google Scholar paras 3.783.133. >> /Contents 59 0 R /Font << >> This is similar to the longstanding rule on sale by sample that appears in the SGA and is now reflected in the CRA. and 9 [202 0 R 203 0 R 204 0 R 205 0 R 206 0 R 207 0 R 208 0 R 208 0 R 208 0 R 208 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R 415 0 R /CS /DeviceRGB /GS7 53 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R 117 0 R The transposition of the CSD received criticism from the Davidson Review in . 3 Its aims are ambitious: to simplify, strengthen and modernise UK consumer law, consolidating in one place fundamental consumer rights covering contracts . 18. How Ralph Nader defined consumer rights - PBS NewsHour Classroom Again, the consumer cannot choose a replacement over a repair or vice versa if the chosen remedy is disproportionate compared to the other remedy. /Type /Group Sections 5, 28 and 29 of the CRA also replace a small number of provisions dealing with matters related to the delivery of goods and the passing of risk that had been earlier placed in the 2013 Regulations: see SI 2015/1629, Reg 8 (which repeals Pt 5 of the 2013 Regulations). See Art 8(2), CSD and, generally, The potential for difficulty had been recognised from the time of transposition of the Directive: see >> Note that s 2(8) sets out the definition of goods, which does derive from Art 2(3) of the CRD. /F5 51 0 R /Annotation /Sect endobj /StructParents 24 >> 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 201 0 R 58. 80. The amount of the price reduction will depend on the seriousness of the breach and can be anything up to the whole price paid. /ExtGState << /Resources << However, the CRA also introduces a new provision under which the trader is contractually liable for any statements it makes, whether about the service or the trader, that are taken into account by the consumer when deciding whether to enter into the contract or when making any decision about the service after entering into the contract. 36. /F1 47 0 R /F5 51 0 R 40 0 obj /F8 64 0 R 13 0 obj /Tabs /S /F1 47 0 R See Reg 5(1) of the 1999 Regulations. 7. The Act has been lauded as an immense upheaval of consumer law due to the integration of eight existing pieces of legislation into one. /Font << /Parent 2 0 R >> /Contents 40 0 R /F6 52 0 R /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] 144. April 27, 2021 / by Paul Bischoff Encryption laws: Which . /ExtGState << /Type /StructTreeRoot /Tabs /S But what are the main changes and how should businesses selling to consumers prepare for the CRA's implementation? endobj Loos, MBM Transparency of standard terms under the Unfair Contract Terms Directive and the Proposal for a Common European Sales Law (2015) 23 Eur Rev Private L 179 at 188189 14 0 obj << 418 0 R 418 0 R 418 0 R 418 0 R 418 0 R 419 0 R 419 0 R 419 0 R 419 0 R 419 0 R 140 0 R 141 0 R 141 0 R 141 0 R 141 0 R 141 0 R 141 0 R 141 0 R 141 0 R 141 0 R 97. << >> /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] /Tabs /S /ExtGState << endobj 154 0 R 154 0 R 154 0 R] >> /Group << 18 0 obj /ExtGState << /Tabs /S v OTP Jelzalogbank Zrt [2014] 2 All ER (Comm) 443. /Artifact /Sect /Parent 2 0 R 82. } Partial rejection of goods 22. >> Essentially, the consumer chooses either to keep the goods and claim a reduction in price or return them and claim a refund. /F6 52 0 R The three-tier structure generally operates as follows: This is a brand new statutory remedy which is available within the first thirty (30) days of the goods being supplied, unless the expected life of the goods is shorter (e.g. 24 0 obj 432 0 R 432 0 R 432 0 R] Krummel, T and D'Sa, RM Sale of consumer goods and associated guarantees: a minimalist approach to harmonised European Union consumer protection (2001) 26 Eur L Rev 312 at 329 >> /F5 51 0 R /F5 51 0 R Fairness of variation terms in financial services consumer contracts under the Consumer Rights Act 2015 www.bsa.org.uk @BSABuildingSocs 3 (v) Purpose of the unfair contract terms provisions It is important that regulators, courts and ombudsmen do not over-interpret the unfair contract terms provisions, stretching them beyond their explicit Competition Law (Oxford: Oxford University Press, 8th edn, 2015) pp 77 ffCrossRefGoogle Scholar. >> Davies, P Bank charges in the Supreme Court [2010] Cambridge L J 21 /GS7 53 0 R Unlike the SSGCRs, the CRA and associated guidance have clarified that the consumer only has to accept one repair or replacement. >> /ExtGState << /RoleMap 37 0 R Consumer Protection Act, 1986 is an act which provides for effective protection of the interests of the consumers, provide for remedies and speedy redressal of the dispute through the help of various councils and other authorities. Consumer Rights Act 2015 is up to . /Font << 87. /Contents 63 0 R /F1 47 0 R << /F5 51 0 R >> /F1 47 0 R Note that s 23(3) rectifies s 48B(3)(c) of the Sale of Goods Act 1979, which arguably incorrectly implemented the Directive: see Twigg-Flesner et al, above n 47, p 511. /Font << freedom from minor defects of the goods. /F6 52 0 R /F4 50 0 R See, in particular, Council Regulation 1/2003. /F1 47 0 R /CS /DeviceRGB << Congratulations on the PhD and I am glad to see you found your way home to UEA. Proposal for a directive of the European Parliament and of the Council on certain aspects concerning contracts for the online and other distance sales of goods, Brussels (9 December 2015) COM (2015) 635 final. /S /Transparency For a used car, 'satisfactory quality' takes into account the car's age and mileage. See also Law Commission Report No 292/Scottish Law Commission Report No 199 Unfair Terms in Contracts (2005). Google Scholar. 179 0 R 179 0 R 179 0 R 179 0 R 179 0 R 179 0 R 179 0 R 179 0 R] 123 0 R 123 0 R 123 0 R 123 0 R 123 0 R 124 0 R 124 0 R 124 0 R 124 0 R 124 0 R See also endobj /GS8 54 0 R /Font << /Tabs /S 15. 43. >> << /F6 52 0 R The Consumer Rights Act 2015 seeks to consolidate in one place key consumer rights covering contracts for goods, services and digital content, and the law relating to unfair terms in consumer contracts. 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 405 0 R 302 0 R 302 0 R 302 0 R 302 0 R 303 0 R] /S /Transparency See Google Scholar. /Parent 2 0 R 27 [400 0 R 401 0 R 402 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R 403 0 R /F5 51 0 R See also C-26/13 Ksler If you bought your car after 01 October 2015, the Consumer Rights Act 2015 applies. << The Consumer Rights Act 2015 a bastion of European Get access to the full version of this content by using one of the access options below.

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