We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Very clever! Instead, she starts quizzing me, miss quotes the taped conversation I had with Will (yet maintaining she listened to it), that they took the funds from my account as soon as order was placed (would not normally have trouble believing this but had already checked twice with bank and knew it went out on 30th - four days later, two days after delivery was due) and then tells me that she is going to investigate this further, with staff and couriers etc. caused. 1999-2023 PayPal, Inc. All rights reserved. I went to Argos to buy a bed, then went to the counter and placed my order. Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. And that Ive USED it! We have checked our stock levels on the camera and they are correct; these are stored in a secured room. I sent a messenger message to Argos who said the extra charge would be refunded. Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. Environmental Issues, Home Automation & Internet of Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I didn't want it any more but decided it would be best to take it back to the store myself, explain and get my money back straight away, rather than waiting, who knows how long for them to get it back and issue the refund. After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. I was told to take a till right beside another employee that was fixing a light. I have just figured they advertise to sell goods which does not exist. Argos - No Order Confirmation! MoneySavingExpert Forum When I queried this, she explained that, although I had received the item on Saturday 28th, I had not called about the mix up until Wednesday 2nd. Help & FAQs - I didn't receive a confirmation email after ordering - Argos i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. They have an online promo code TECH10 available for 10% off that expires midnight today so I took advantage of that. 1999-2023 PayPal, Inc. All rights reserved. She did not strike me as being happy in her job but did tell me that "Lisa will investigate this thoroughly". Their site hasn't worked properly for months. . You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". I just happen to have a name thats been in conflict with their past. In the meantime, you can contact Argos via its live chat or by phone on 0345 640 2020 - although keep in mind they're experiencing a high number of enquiries. I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. Its the biggest name in ulster. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) And finding it uses more power than a laptop! Taking money for products which are not available. You can speak to argos to get them to tell the bank they arent going to collect the payment but by the time youve got through to someone who understand what youre on about and can actually handle it youre probably better of just waiting. Another customer said a 500 gift card payment had been processed despite the order not . Sign in or register to get started. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Argos taken money but item is still out of stock - Is this normal? I went to the store on Friday, but nobody knew anything about it, so they had to call their customer services team. On Monday, the allusive 'Lisa', called me. I then received a delivery on the following Wednesday. This content may be old or outdated. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. First things first, please check your Junk folder as it might be waiting for you there. After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. Another shopper added: "Im currently on hold to you, been 45 minutes now. Not mentioning asking for my money back on endless calls. Editor, Marcus Herbert. It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department. Absolutely no way I will ever shop or advise any one to do in future from Argos. This has never been the case before as Argos always accepted returns. Items showing as in stock for home delivery but not available when trying to buy them. and asked exactly where this left me. I therefore opted to take the offending item to my local store and get the refund done there. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. One incident quoted, involved a paddling pool being mistaken for a sink! My order was not in stock and i was told they cant sell me anything thats not in stock. Called BOI, they cant find the issue on my side, so has to be Argos. After waiting approx. Talk about what services you provide. At the time a message came up, telling me that they could not confirm my order at that time but I would receive an e-mail within the next few hours. They are still refusing to refund my money. I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. It looks like you're new here. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! No notes are made on their computers, that others working there might find useful. We often link to other websites, but we can't be responsible for their content. Argos Limited 2023. Argos - Taking money for products which are not available for any disappointment (?) How on earth does that work? I too have been ripped off my Argo's they just want your MONEY! This review was chosen algorithmically as the most valued customer feedback. The UK website is much better though, completely updated design. Still haven't had an email confirmation and not sure if your order has gone through? Argos on the App Store I had to pay 117 for a repair they carried out to the screen. http://www.argos.co.uk/static/Product/partNumber/7641644.htm LOL. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. I think its a stock issue. Beanbags are out of stock. By browsing this website, you consent to the use of cookies. Might be pending transaction and can return within 3-5 days. "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?). When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. But if they have not captured it then Argos can't cancel it or refund the payment for you. 1 ACCEPTED SOLUTION. how much do home and away actors get paid - asrefava.ir I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. argos taken money but no order confirmation. Even the shop assistant making the call could not understand what was going on and started to look a little annoyed and disgusted herself. So I called the person that had signed the letter (not charmless 'Lisa'). It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . The retailer told The Sun this is unrelated to customers being charged for unprocessed orders. LOLICOPTER! I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. So it was agreed that I would do this on the Friday (when I was next off work). After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. I was unhappy that this had happened, but at least I would get my money back. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . There is no communication between them, or with the customer. Since when was this customer service? I asked whether in the circumstances they were willing to offer any compensation. The complaint has been investigated and resolved to the customers satisfaction. Order confirmation may take a couple of hours during busy periods. Can I pay online using my Argos Business Account card. he said no. Solved: I went to order something on Argos today, proceede - PayPal Uncategorized ; June 21, 2022 argos taken money but no order confirmation . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. He was asked my name and i said justin oneill. I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. . PayPal transaction is still going through even though Argos order failed. May I apologise (is that what this is?) I fully intend to take the matter further up the chain of command until i get a satisfactory out come. Tell me is this the way that such a large corporation should behave and are they even acting legally. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. (and?) I was more than a little annoyed and asked to speak to the line manager to take the matter further and whether some compensation would be appropriate. I RANG THE CUSTOMER SERVICES DEPO FIRST AND THEY SAID THAT AS IT HAD FAULTED TWICE I WAS WITHIN MY RIGHTS TO ASK FOR A DIFFERENT MP3 MODELBUT WHEN I ASKED AT ARGOS THEY SAID I COULD EITHER HAVE MINE SENT AWAY FOR REPAIR OR A LIKE FOR LIKE EXCHANGE. This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. Stock was conformed the order was conformed and delivery scheduled for Wednesday between the hours of 7am and 6pm. It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. How do I know my online order has actually gone through? yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! The counter attendant smirked and asked how you would spell that. Missing out on some big discounts now :(. and would get back to me. 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). 'Uncorrectitude'? salesforce license management best practice One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. This is a great space to write long text about your company and your services. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. Customer service is shocking Can I add something to an existing order? The payment keeps failing. This content may be old or outdated. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. When I explained that I didn't have her surname, I was cut off! two items of the same product which is Indesit IWB6113 Washing Machine - which does not seem to exists. I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Now I don't have the money to get the correct item I need! Will I need to wait at least 17 working days? They are blaming Paypal for what it looks it's their issue. argos taken money but no order confirmationgranville ny property taxes. DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. i would also advise to contact Paypal as they may be able to speed this process up ". "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. I had this last week, I got charged twice and only received one order confirmation. The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. Solved: Argos Payment Authorisation - PayPal Community wardrobe, had been sent to them. Will do that, but has anyone else experienced the same with Argos? i would also advise to contact Paypal as they may be able to speed this process up ". With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. Argos order error but payment is pending - Help - Monzo Community Use up and down arrows to review and enter to select. An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a Wishlist and order products on the move from wherever you are. What a load of s*** they feed to people day in and day out. I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. You are viewing the PayPal Community Archives. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? By browsing this website, you consent to the use of cookies. ANY assistance would have been welcome) please contact us onetc" I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. You keep telling yourself that! Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. She seemed to think that her appalling, rude, unhelpful attitude, constituted a personality. argos taken money but no order confirmation I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. I have searched for this model all over and do not see any relevant link other than argos. Bank cant help me. Help!! PayPal transaction is still going through even though Argos order On the payment says Order Expiry Date : 10 days from the payment date . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There is no order history on my account, which is the weirdest thing in 2021. "Ive now lost money and have no idea how I can get my daughter's birthday presents. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. The fact that they have taken the money would assure me that I would be getting a delivery when stated.She was told item would be delivered in 3 weeks so should therefore have her item delivered and if not then a courtesy call from Argos to apologise and explain the problem would have meant that she would have had more time to look around and To see all content on The Sun, please use the Site Map. She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". God put me on Earth to acomplish a certain number of things. I too will be informing all friends, family and anyone else that cares to listen, to NOT use Argos, unless you are in-store, and want something fairly small and cheap. 8 Posts. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Today it has been 14 days, and still no money. Argos shoppers furious as hundreds of pounds taken from accounts microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". no returns accepted. In normal circumstances this would not happen (sounds hopeful) and our internal findings show that the correct item was issued out to you. This will surely increase the credibility of your complaint. Add message. 0. Not to mention surfing, skiing. THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. Customers are currently unable to return items to Argos branches in Sainsbury's stores. I never received an order acknowledgement email and there is no Fast track order on their systems. The laptop had never even left the house and had only been used in a correct manner at all times. my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. I therefore decided to check it - and was straight on the phone to 'customer services'. tkinter resize image to fit canvas - theluxxorgroup.com I then took screenshots of the chat and contacted Monzo. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. I spent nearly 1,000 on furniture (which they took from my credit card in record time). Call me stupid, but I was not expecting the following: argos taken money but no order confirmation
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argos taken money but no order confirmation
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