If there is no loaner wheel available, Tesla roadside assistance will tow your vehicle to the nearest service center for free as long as its within 50 miles. You can do this by calling Teslas Roadside Assistance number, available 24/7, on the Tesla website, or in your vehicles owners manual. The heat is discomforting and can lead to heat burns. This coverage is available in any state in the U.S. that has a Tesla Store or Service Center. Call 1-866-990-0412 For Roadside Assitance , A safety net, so you aren't stranded on the side of the road, Peace of mind for other drivers, if the plan covers additional drivers, Towing to the nearest Tesla Service Center. Transportation back to the service center after repairs are complete, Damages caused by accidents, collisions, objects hitting the car, and damage caused by road fixtures, Reimbursement for third-party roadside assistance. The services you might call for may include changing a flat tire, towing, jump-starting a dead battery, changing a flat tire, and unlocking the vehicle if the key is lost or inside the vehicle. program updates Road America is now an Agero owned brand. Tesla's Roadside Assistance package comprises the following services breakdowns, flat tires, lockouts, and depleted range. This service ensures that even if your car runs into an emergencytire-related or otherwiseyoull get the help you need quickly and efficiently, without scrambling for a spare tire and replacing it on your own., Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. Drivers with an active warranty can call for a tow truck at any time to bring their car to a repair shop. Although, the wait time can vary depending on several factors, such as the time of day, location, and the nature of the request. Yes. No calling around. Compare.com is a registered trademark. One of the essential maintenance measures is cleaning the car, so it remains spotless and stain-free. First, steam the logo to, Read More Step By Step Process To Remove Tesla Emblem!Continue. However, roadside services usually limit how many times you can call on them per year and price limits per event. Tesla's roadside assistance is very helpful . And the tow fee depends on the tows distance and the type of vehicle you own. Tesla's Roadside Assistance package is available for dispatch 24/7. I've been driving around my new Camaro and just remembered I still haven't gotten insurance. Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician. It's spot, Unlike most companies in the industry, you will never have to deal with a, Peggy H. said: I was in San Luis Obispo when I noticed that my gray water dump valve, CarStub.com is the leading used car buying service in Southern California, focused on, With over 20 years in the automotive industry Car King is your go to automotive. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Service Provider Application Roadside Service Providers such as Towing Companies, Roadside Repair and etc, please fill out the Independent Service Provider Application Form below. is a majority member of Compare.com. Punctured tyre- Tesla Assistance experience. How quick is Tesla Roadside Assistance? Suppose you run out of charge while on the road; you can call Tesla Roadside Assistance for mobile recharge. However, just because the roadside assistance policy doesnt cover it, this doesnt mean Tesla cant help. Find answers to other questions by exploring our support pages. Battery Assistance Please visit the Account Upgrades page for more details. To request roadside assistance from your Tesla app: A warrantable breakdown of the vehicle that renders it un-drivable. www.tesla.com. It is transferable to a new owner of the same vehicle provided that the coverage period hasn't expired. Tow truck arrived on time and driver was pleasant. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. Depending on use, preference, and economic power, you have lease or loan, Read More Tesla Credit Decision Pending: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla cars are remarkable for several reasons: you can easily customize your Tesla to suit your tastes. The company cites wasted room and resources as reasons not to include a spare tire in their vehicle. If you're ever in an unsafe location, contact emergency services. In like manner, you may want to call the Tesla service center for the following issues if you ever face any. doesnt cover it, this doesnt mean Tesla cant help. I also cancelled my AAA membership after 40 years. Also, you can get this app on your phone or the Tesla app. Loaner wheels are to be returned within 3 days to the closest Tesla Store. Tesla does not list all the available services through its roadside assistance team, but it states, For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the customer support representative will tell you if your issue is something roadside assistance can help with. Do you value your experience at TMC? and extends for 4years or 50,000 miles (80,000 km), whichever occurs first. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. AutoFox Towing LLC, is a family owned and operated company. If youve lost your key or need a replacement, call Tesla Roadside Assistance for assistance. Compare.com Insurance Agency, LLC is a Virginia domiciled licensed insurance agency in 51 US jurisdictions. Find Us, Stay charged anywhere you go, with access to our global charging networks. According to Tesla, roadside assistance is included in some extended service agreements too. Drivers can access the feature from the bottom of the app's home screen. The Model S doesnt come with a spare tire, , but this is hardly a drawback. This can include anything from helping you put your spare tire on or jumping off your battery. Something went wrong while submitting the form. No hard work. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. Having roadside assistance can save your day if your car decides to break down while driving. Having peace of mind while you drive your Tesla is something you should strive for. All rights reserved. While Tesla's policy is quite comprehensive, it doesn't support some situations. Ways To Contact Tesla's Roadside Assistance. At Compare.com, its our mission to find simple ways to help our customers save money on the things they need. Getting Started. For Tesla vehicles with an active warranty or a Tesla Service Plan, Roadside Assistance is typically available 24/7. If the service center determines a warrantable issue did not cause the malfunction, you will be charged for the towing on your repair bill. Forums This means that the driver will be charged in those cases. Does the Tesla Model S have a spare tire?, The Tesla Model S doesnt come with a spare tire, but the Tire Pressure Monitoring System and free roadside assistance are two alternative solutions to help you get back to driving safely after experiencing a flat tire.. After Taking Delivery. threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. I was paying close attention to "how would I use this car every day" instead of "man does this car go fast!". Thank you for your interest in our commercial roadside assistance program! Economy: $30/year, Cold Country: $40/year, Deluxe: $55/year single or $100/year family, Premier: $95/year single or $180/year family. This depends on how far the Tesla center is from your location, and the region that you're in. For all services not listed, we are still equipped and ready to assist you. So I wasn't inclined to renew after that. Find Us. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Roadside Assistance | Tesla Support. The technician will come to your location, unlock your vehicle, and get you back on the road. . Tesla reserves the right to limit services and reimbursement to an owneror driver when, in its sole discretion, claims become excessive in frequency or type of occurrence. The company has a network of mobile technicians who can quickly reach the site of a breakdown or accident. While the benefits vary between providers, Tesla provides some services as a part of their plan. In that case, this article will provide the information you need to contact the company on roadside occurrences you may face. All of the content you see on Compare.com is based on comprehensive analysis and all data is gathered and vetted from trustworthy sources. Enhance your bottom line - Service providers receive a competitive pay structure featuring a base call rate plus incentives and receive prompt payment for completed roadside assistance calls. Tesla makes a roadside assistance service available all day for its customers in the event of any road incidents. Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents Coverage Across North America We have over 45,000 service providers. So, if you purchase a used Tesla thats outside the warranty period or already own a Tesla car and are over the warranty threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. Find out how much you can save, today! Whether its a flat tire, dead battery, or another issue, Tesla offers its own roadside assistance program to ensure youre on the road quickly. In any case, what negatively affected me about AAA was that after 40 years of membership, where we used their emergency road service maybe 10 times total, we had a problem with the battery of the Lexus and needed to call AAA twice in the period of three months (turned out to be a defective replacement battery that Lexus replaced for free). Editorial Note: The content of this article is based on the authors opinions and recommendations alone. To call or reach Tesla Roadside Assistance, youll need to press the assistance button in your car or use the Tesla mobile app to reach a support representative. within 50 miles to manually unlock the doors. Yes, you can continue using Tesla roadside assistance after your, period. The wait time for Tesla Roadside Assistance varies depending on several factors, such as the location and availability of service vehicles, the severity of the issue, and the time of day. Special features and benefits. So, if a Tesla vehicle requires Roadside Assistance, the owner can request the service through the Tesla app or by calling Teslas support line. Plus, our. Here is a pretty accurate description of the same thing that I felt: Actually, although they mention roadside assistance in the warranty documentation, it is not part of the warranty and covered by a separate document. AutoFox provides towing service, lockout and Jumpstart. So you or your family can request roadside assistance. And to reach Tesla Roadside Assistance, you can call the number found in your vehicle's touchscreen or the Tesla app. What to Expect on Delivery Day. Roadside assistance can come and get you back underway. Equally important, Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. So long as its within the. Our . The making of the key fob is at your expense. However, the availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. Drivers can find the current numbers for other countries on, Even with Teslas innovative solutions for addressing flat tire issues, replacing a damaged tire can cost you hundreds of dollars. Tesla offers Roadside Assistance as a standard feature for all its vehicles, and there is no additional cost for this service. So, if you need roadside assistance, its always a good idea to call Teslas Roadside Assistance line as soon as possible so that the company can dispatch a technician as soon as possible. They will tow you to the. I called Tesla today and asked them to send me a copy of their Warranty for the Model S. Although Roadside assistance is part of their warranty, they show it as part of their service plans on their web site: Bottom line, if there is something wrong with the car you are good. But on the point of "how would I use this car every day" instead of "man does this car go fast!" Its important to note that Tesla Roadside Assistance is only available for Model S, Model X, Model 3, Model Y, and Roadster vehicles, and only in certain countries. Compare.coms editorial team operates independently of any of the companys partnership or business development interests. Teslas advanced Tire Pressure Monitoring System keeps a close watch on tire pressure for you, and Teslas free roadside assistance means you wont have to struggle with a spare tire on the side of the road., Heres an explanation of the alternatives to a Tesla Model S spare tire brought to you by, comparison shopping.We'll also show you how to save on. Still searching for the perfect used EV? You can get cost estimates and request service via the U.S. and Canada Tesla roadside assistance number: 1-877-798-3752. All you have to do is to open the Tesla app and select roadside assistance at the bottom of your home. Coverage: Flat tire services are provided for up to 50 miles when tire repair and/or replacement is completed through Tesla directly. You must log in or register to reply here. Should they in this circumstance--I vote yes. Suppose you still need clarification on how the service works and how to contact Tesla for help. Tesla EVs are among the most sought-after products in the market thanks to the manufacturer's investments in innovation. The services offered by Tesla roadside assistance include assistance with battery charging, towing, tire changes, and more. For a flat tire, transportation services are free of charge to the nearest Tesla Service Center, local tire repairfacility, or to your home provided these locations are within 50 miles (80 km) of the vehicle location. They had creep turned on for my first drive and you can't change that after the car has been started; I thought the movement on that drive was the creep. (Things You Must Know)Continue, Last updated on April 18th, 2023 at 11:17 pm There are many fantastic features to desire in your Tesla Model Y car. There are two different ways to contact Tesla for assistance on the roadside. Nothing wrong with the car--not Tesla's problem. Before calling for assistance, its always a good idea to check if the service is available in your location and if there are any limitations or restrictions. Sounds like a lot of excuses, let's get to ordering. It may not display this or other websites correctly. AutoFox provides towing service, lockout and Jumpstart. Thankfully, this article will dive into the amperage requirements for a Tesla for maximum efficiency. The same goes for transportation costs from the Tesla Service Center, vandalism, broken window repair or repair, damage caused by driving the car off-road, depletion of battery due to standard wear and tear, extraction of the EV from mud or snow, and more. If you would like to be part of our growing network of roadside assistance professionals, you can check out our provider submission link here: I really appreciate the help getting service set up. Katherine is currently pursuing her J.D. The first step is opening the app and selecting the 'Roadside' option. By the end of this article, youll understand more about the Tesla service available, known as roadside assistance, and just how much use and help it can be of you. The chances are its not worthwhile to use it as needed and pay for the service calls after its expired. Pro Tip Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. Drivers can find the current numbers for other countries on Thank them both, Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents, Automated page speed optimizations for fast site performance. And if its not included, you can add it as an additional service for minimal cost likely not much more than a single service call from Tesla. So long as its within the warranty period, the roadside assistance is valid. Learn about all your vehicle and energy products. Get instant quotes tailored to your needs - fill out our short form, today! Most of all, is it worth the cost, or should you just opt for the roadside assistance offered through your car insurance provider? Imagine if you or your family gets stranded in a strange area at night. https://www.tesla.com/sites/default/files/blog_images/tesla_announcement_social.jpg. Through the financial request program by the same company, you can request a vehicle on credit. While you may hope you never need to use it, knowing it's there can give you peace of mind. Additional perks are available depending on the level of contribution. This means for the first four years or 50,000 miles, Tesla roadside assistance is free for covered events. Tesla may subcontract to an independent service provider the provision of RoadsideAssistance and disclaims liability for any acts or omissions of any such providers. This is How To Fix Tesla Rear View Mirror! The exclusions and limitations in the preceding sentencesshall apply whether your claim is in contract, tort (including negligence and gross negligence), breach of warrantyor condition, misrepresentation (whether negligent or otherwise) or otherwise at law or in equity, even if Tesla isadvised of the possibility of such damages or such damages are reasonably foreseeable. I've had a great year financially and have decided to treat myself with a second vehicle. Thanks to it, I saved a lot of money for my Tesla Model 3s insurance. Any implied and express warranties and conditions arising under applicable state or provincial laws or federalstatute or otherwise in law or in equity are disclaimed to the fullest extent allowable by law, or limited in duration tothe coverage period. Interested in becoming a roadside service provider with us? Why doesnt my Tesla Model 3 have a spare tire? Copyright 2006-2022 Tesla Motors Club LLC. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Specialties: New company looking to provide excellent service at competitive prices. Our trained technicians are here to help you get back on the road. Tesla revolutionized the world of electric vehicles, but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. Tesla Roadside Assistance is a free service that provides coverage for four years or 50,000 miles, which is a sweet deal for new owners. The making of the key fob is at your expense. If the service center is farther than 50 miles, you will pay extra. Coverage begins on the date the vehicle is delivered to the first retail purchaser, or put into use, leased, orregistered as a company car or demonstrator, whichever is earlier, in the 50 states of the United States, theDistrict of Columbia or the 13 provinces and territories of Canada. All drivers with the authorization of the owner of a Tesla vehicle that is covered by the New Vehicle LimitedWarranty. You dont, however, want a feature that generates heat. The basic Tesla roadside assistance is good for four years or 50,000 miles. All you have to do is call 877-798-3752 to get help. If you need Roadside Assistance, you can call Teslas support line, and they will assist you with your issue. To use a roadside assistance plan, simply contact your provider whenever you need service. Your Tesla is one of the most technologically advanced electric cars on the market. However, if you need assistance, its best to call Teslas Roadside Assistance line as soon as possible for the quickest response. Purchased on or before January 1, 2021: 4 years with unlimited miles. This means for the first four years or 50,000 miles, Plus, Tesla roadside assistance does transfer to owners other than the original one. If you run out of battery on the road, you can contact roadside assistance and request transportation services to the nearest charging station. Heres a partial list of some items roadside assistance does not cover: There are two ways to request roadside assistance from Tesla. If you run out of battery, this is not a covered roadside assistance service for Tesla owners. My wife likes to drive the Tesla more than the Lexus, so I think the terms of the towing agreement are OK. Tesla Service experience with 2 flat tires in Big Bear area. You are using an out of date browser. Generally, Tesla strives to provide fast and efficient service to its customers. Can Tesla Go Through Car Wash? Provider was very helpful and kept me informed. Teslas free roadside assistance coverage has a range of exceptions to keep in mind. Consider becoming a Supporting Member of Tesla Motors Club. If the vehiclewas not purchased directly from Tesla (for example, purchased as a used vehicle), it is the responsibility of thenew owner to notify and provide Tesla sufficient proof of the change of ownership. Your submission has been received! How soon do you need to insure a new car? But, if your situation requires a tow to a Service Center, there will be a fee for the tow. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. The other way is via the Tesla mobile app. The plan has a 25-mile tow limit and includes five tows a . Tesla Motors Club LLC (TMC) is an independent enthusiast organization and is not affiliated with Tesla Motors, Inc. or its subsidiaries. They're encouraged to attach any additional details that could help Tesla's team locate them and better learn the nature of their situation. This service is available wherever there's a Tesla Store or Service Center. It's accessible via the Tesla app. For this reason, people wonder, Read More Tesla Model Y Glass Roof Heat: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla users are often unsure whether charging their cars at lower or higher amps is better. Roadside assistance is transferable to the new owner of the Tesla. They will tow you to the nearest Tesla service center for free within 500 miles anything over 500 miles will incur a fee. Get a custom quote for your fleet or business now, Individual and Vehicle Roadside Assistance Plans. If your vehicle needs towing, you can call Tesla Roadside Assistance for a tow. If youve lost the key fob and need a tow, roadside assistance will provide a one-time courtesy tow within 50 miles to a service center to have a new keyfob made. The cars come with roadside assistance, but I am not sure how long that is. At the very least, you can get a tow to the nearest service center for repairs. Select the issue(s) your vehicleis experiencing. Best for Motorcycles. Compare.coms #1 goal is to save you money. You can also include your location and the state of your car. Having peace of mind while you're traveling is something you should strive for. However, you will be charged for any services you request. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. The Tesla Roadside Program is operated and managed by Tesla, Inc. We are proud to offer our owners world class service by partnering directly with Roadside Partners. To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. Excellent service, tow truck was at my location within 30 minutes or less after the call for assistance. Its purely the fact that many insurance companies include limited roadside assistance in their. Im so glad I downloaded the app! Erza S. Instead of including a spare tire, Tesla uses an advanced Tire Pressure Monitoring System (TPMS) and offers free roadside assistance to valid warranty holders. Damage to the wheel or tire that causes flat or unsafe driving conditions. For Tesla vehicles with an active warranty or a Tesla Service Plan, Roadside Assistance is typically available 24 hours a day, seven days a week, to assist drivers with any issues they may encounter while on the road. Driving Driving: Unmatched Digital Driver Assistance Our white-label roadside assistance, accident management, consumer affairs, and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events. which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. (Explained), Tesla Credit Decision Pending: All You Need To Know. Tesla's Roadside service can only be requested once per incident. No one likes heat, especially in a Tesla car. @HankLloydRight is correct, roadside assistance goes to tesla (either phone or through the app) and they engage a local third party for you. The TPMS constantly keeps tabs on your tire pressure and, if tire pressure is low. What is Full Service History for a Tesla. Loaner wheels are to . As part of her mission to create helpful and relatable articles, she has written over 550 pieces on car insurance and vehicle care. for free within 500 miles anything over 500 miles will incur a fee. How Does Tesla Insurance Work? Subsequently, drivers will need to select the exact issue from a few options. Prepare for Delivery Day. We publish resources that are based on hard-hitting data and years of industry experience to help you make more informed decisions with your wallet. Not so. If you run out of battery on the road, you can contact roadside assistance and request. After Taking Delivery In addition, they wont have to worry about incurring any extra charges. Tesla Roadside Assistance: Coverage & How Long it Lasts, , but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. When it comes to car insurance, there are several factors to consider beyond monthly cost. can help you determine if an EV is right for you. . We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . IMO, 50 miles is too short a distance anyway. For example, buyers of the Polestar 2 get four years' worth of roadside aid that can be accessed by using the automakers smartphone app or pressing the connect button on the roof. We are committed to providing you, our customer, the highest quality of professional towing and roadside service available in the industry. The availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan.
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