They readily welcomed innovations. The digital experience enabled people to send a virtual Coke to someone else via Facebook. JR: There was a great deal of nervousness internally. By encouraging the sharing culture, Coke was in a position to spread brand awareness. I remember my husband and I driving past a church and noticing a sign with slotted letters, like Scrabble. The secondary objective was Our writers, strategists and consultants have a breadth of industry knowledge to draw on, We match our skills and expertise to the task and build the right team for every project. There was a sharp rise in sales volumes across the world. After 65,000 people got their say, Coke bottles with 50 new names were released. This group of people is a subset of the businesss total market. In order to get customers to buy, the company soon took the campaign to the social media (Senker & Foy 2012). Bottles of coke are labelled with favourite summer holiday spots such as Hawaii, Ibiza, Barbados etc. Marketing communications refers to the activities involved in the transmission of a message touching on a service, product or organisation with the aim of making it more attractive to its target audience (Chaston 2002). The timing plan for the campaign will be divided into five phases. The primary campaign objective was simple: increase consumption of Coca-Cola over the summer period. Its target audience was loyal Coke customers. It was one of the most successful marketing communications ever used by the company. Define your objectives: Start by identifying Consumers then used these songs as inspiration to connect via Facebook. The Share a Coke Marketing Communications Plan. We knew we were only going to reach 42 percent of the population, even if we added generic names like Mom, Dad and Mate, so we purposefully made the invitation more aboutgivinga Coke to someone else rather than keeping it to yourself. Ballantyne, D 2004, Dialogue and its role in the development of relationship specific knowledge, Journal of Business and Industrial marketing, vol. This website uses cookies so that we can provide you with the best user experience possible. The company was also keen to brand a variety of packaging materials in order to increase the sales of their product. The marketing communications will also make the world aware of the existence of the new Share a Coke campaign. Increase the brand's profit during the summer of 2012. In the end, we went with our existing agency, Ogilvy, due to our long history with them. 1.Share a Coke - Customize Strategy - Q&A Task: For IKEA, think about its customers and customer networks then answer the following questions. They texted us the names they wanted to see on the screen. The campaign also created a gift-giving dynamic which further encouraged the collectability of Coke products. The Coca-Cola has over the past years been in a position to dominate the world market for non-alcoholic beverages. Also, managing in social media was still relatively new for brands. The campaign is currently being phased out, but there are whispers of plans to rerun the campaign every summer. Through branding of Coke products with popular English names, many persons across the world have been in a position to personally associate with the product. After fighting a shaky start, through integrated marketing techniques, the Coke brand successfully infiltrated social media, retail spaces, and outdoor marketing with its personalized paraphernalia. In terms of the customer context, the marketing communications used were aimed at targeting loyal Coca-Cola customers. We came up with a block list of over 5,000 words our printers literally could not print and the sign could not display. After the 2012 Cannes Lions festival [where the campaign picked up seven awards], the whole world was interested. "Debranding: why Coca-Cola's decision to drop its name worked", "Coca-Cola Tries New Twist on 'SHARE A COKE' in China", "Coke takes 'Share a Coke' one step further", "Cannes: Share a Coke 'most successful in decades', "From Share a Coke to Mad Men: the campaigns that defined Coke under Wendy Clark", "Why Are So Many of Today's Logos Wordless? Through the personalised bottles and cans, Coke was able to appeal to a large number of consumers across the world. The personalization went beyond names and included popular jargon used by the millennial demographic, including Bestie and Wingman. It also earned a total of more than 18 million media impressions, and traffic on the Coke Facebook site increased by 870%, with page likes growing by 39%. Varied content was created to suit a broad target audience allowing people to engage with the campaign in different ways, to varying degrees and via different contact points, making the campaign relevant to people who wanted to get highly involved or for those who just wanted to take part in the fun. As such, personalised cans and bottles would not sit on the shelves of stores and supermarkets for long durations without being purchased. Through the use of effective marketing communications, Coke was able to achieve its brand strategy. The Share a Coke campaign used a wide range of promotional and advertising mix in order to reach the target audience effectively. The campaign used an integrated promotional and marketing mix. The popularity of these brands had resulted in a decline in the consumption of Coca-Cola brands among them Coke. The reason behind this is that the Coca-Cola Companys products are marketed all over the world (Senker & Foy 2012). Metas new suitability controls distance advertisers from harmful content. Through a partnership with Austereo, 150 name songs were created and broadcast on-air nationally. We told them, That idea youve got tucked away that youve always wanted to do for Coke? Soon, virtually every person in the social media was talking about the brand. Our purpose is to refresh the world and make a difference. Participate and stand a chance to win your share of R300 000.The Competition is open from 21st March 2022 and ends at 12am, midnight on 31st May 2022. More generic names, such as bro, mum, and dad are also expected. The first Share a Coke campaign started in Australia in 2011. Free Strategy Consultation.Meet with a specialist to talk through your specific challenges and discover if Incitrio is right for you. The brands campaign initially hit a snag. Germany set up online store where you could order personalized bottles to be delivered for home delivery. Marketing communications used by the Coca-Cola Company also involved the use of electronic communications. The drop in sales has been as a result of stiff competition from other manufactures of low sugar and calorie beverages. The Share a Coke campaign was subsequently rolled out in over 80 countries. Theres a phrase called tall poppy syndrome. If anyone gets too big for their boots, they get cut down like a tall poppy. Consumers who find their names on the packs are convinced to share the joy. The agency to be used for future marketing communications should be furnished with the following information. As a result, many people across the world have become aware of the wide variety of Coke products that exist. As such, there will be an increase in revenue generated. It was an extraordinary coincidence one of the most bizarre moments Ive ever seen in advertising. Despite the hugely successful campaign, the names available on Coke cans and bottles reflected typical North American names. The second agency to pitch sold to us with a standout visual a wall ofCoca-Colacans stacked horizontally, each with a name written in the Spencerian typeface. WebThe share a coke ad enabled Coca-Cola customers to connect both online and offline. Who is Coca-Colas target market what bases for segmentation have they applied? High sales levels were also recorded in Canada, Britain, and the United States of America. We replaced our iconic logo with some of the nations most Amsterdam opened a pop-up store that exclusively sold personalized bottles and cans of Coke. Traffic on the Coke Facebook site increased by 870% and the Facebook page grew 39%. Major stakeholders in the campaign are the customers, the Coca-Cola Company, and competitors (Ignatius 2015). Turkey projected a virtual vending machine on a wall over Valentines Day to entice couples walking by. Segments are typically grouped by age, location, income and lifestyle. Hastings, G, Angus, K & Bryant, C 2011, The SAGE handbook of social marketing, SAGE, Los Angeles. The main lesson to be learned from the success of Cokes Share a Coke campaign: people love personalized products when it is unexpected. Create an idea that draws a lot of attention, gets put in media and excites consumers. Persons whose names have been branded on the Coke bottles have also been vital in informing the rest of the world of the fairly new development. Most of them are also Cokes loyal customers and would be pleased to see the brand succeed. [13], Financial analysts and advertising experts have used the success of the 'Share-a-Coke' campaign to remind marketers and advertisers of the need to personalise the communications message.[14][15]. The campaign needed to make consumers see Coke in a way that would encourage them to actually consume the product, not just love the brand. However, measuring the return on investment (ROI). Volumes leapt 9.7 per cent to 275.79 litres in the period. 3. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. That sealed it for me. The Share a Coke campaign was a groundbreaking Marketing success. The Coca-Cola bottle is one of the most iconic designs in the world, and there is a real wonder for people to see their names on an iconic image. Coca-Colas Share a Coke campaign was pure marketing genius. It is evident that the recent campaign launched by the Coca-Cola Company has resulted in a significant rise in the sales volumes recorded for Coke products. The Coca-Cola Company funds the Share a Coke campaign. If you are the copyright owner of this paper and no longer wish to have your work published on IvyPanda. My reaction was childlike, she recalls. 1-19. Customers could now use it as a gift especially to persons who had their names branded on the bottles. The campaign seeks to capitalize on Coca-Cola as an iconic cultural brand which goes back to the roots of its origins as a social beverage which brings people together. Of course consumers will take the extra step to seek out the product featuring their name, and while they are at it, they will buy bottles for their friends, and why not post pictures to Instagram as well?
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