oven door glass shattered during self clean

For normal spills that get baked on to the bottom, we dont touch them. The explosion was shocking and scary for Cheryl, but apparently she wasn't alone in her experience. Looking at the internet, it became clear that Bosch has been using the secret glass recipe in their ovens for about 10 years now, and it's apparently such a big hit with consumers that the company has decided not to make any changes to their recipe. Hope it can be resolved easily and to your satisfaction. Don't miss out on our monthly newsletter! Tempered glass is used because it is stronger and less likely to break, but also because when it does break, it "shatters" into small pieces with less potential for causing harm. Step 10: Position the trim on the oven door and snap it into place. Keep children and pets away from the area, Inspect the wider area, especially if the glass broke outward, Use protective gear and clean the shard using a dustpan and brush, Turn off your kitchen light and view the area with your phone torch as shards of the glass will glint in the dark, Pick up tiny shards of glass with a damp paper towel or duck tape. WebUnfortunately, news about shattering glass oven doors is more common than most people realize. I experienced the same thing, last week, exactly on the day we were celebrating my son's birthday. Read the following recommendations: 1. Step 15: Open the door fully and flip the hinge latches back. Not thrilled about the time this is taking, but am happy that Bosch is clearly taking this seriously. Now simply replace the oven racks and the drawer below, and your oven is good to go! Frankly, I do not understand the excitement. Not unreasonable, although frustrating that we can't use this great oven that we just installed. Step 2: Open the oven door and flip the latches on the hinges forward. Thus, as the center of the glass cools, it pulls back from the outer surfaces, creating tension, which gives the tempered glass strength. The reason you dont want to leave your racks inside the oven is that that shiny metallic coating will actually become dull from the high temperatures used in the cleaning process. Follow the steps listed below to replace this component. Mix a 1/2 cup of baking soda with just enough water to make a thick pulp. There is one on each side. Electrolux, which makes Frigidaire, said it too is serious about safety. I took them out of the oven, they were like, very done around the edges and soggy in the center, the suburban mother said. Here's What We Know So Far, Where to Watch 2023 Met Gala Celebrity Arrivals on Monday, At Least 6 People Killed, 30 Injured in Large Crashes on I-55 in Illinois During Dust Storm. Inside glass shattered during self cleaning. Once the self-clean cycle has run its course, all you need to do is take a dampmicrofiber clothand wipe the oven top to bottom, rinsing all surfaces thoroughly to remove any of that ashy residue. Sprinkle a small amount of baking soda on the glass and splash with a touch of water to create a paste. here's a link to some customer testimony/complaints about this very problem with shattering glass. So she set the self-cleaning timer and walked away. To clean in between the glass of your Bosch oven, follow the steps listed below. High-pressured air blasts the surface of the glass and cools the outer surface faster than the center. I have also loved your advice on cleaning oven racks and whenever I clean my oven I soak my racks in the bathtub (lined with towels) and they come clean so easily. "GE warns consumers about inadvertent damage to glass oven doors - including the potential for broken or shattered glass - in its Use and Care Guide," a statement from General Electric said. Appointment was for today. Below, we have listed the steps you need to follow in order to replace the door handle of your Bosch oven. But Bosch..how do you sell ovens that can't use the clean cycle? At that point, there's virtually no way to tell if the break was caused by something bumping up against the glass while in the ovenor a defect from the manufacturer that wasn't caught. GE did not say how bad the damage must be to result in shattering, stating breaks are very rare, but the company uses a tempered glass design to break safely - just in case. The tempered or "safety glass" in ovens made by a wide variety of companies have been exploding in homes across the country. Can Easy Iff no fume be used? It took my husband all day to fix it. After an hour, take a wet sponge and wipe (or scrub if required) off the baking soda. Unscrewed the innermost door panel and removed the bracket that held the old glass in. Second time. Shut it down to cool so I could open it. She recommends Biokleens Bac-out on her channel all of the time. Step 6: If the latch is broken, you can drill a small hole in the center and hook the spring back to it. Im putting racks in tub this morning. Tempered glass is strong and heat resistant and gets its strength from a tempering process during which the glass is heated to extremely high temperatures and then cool quickly. WebWe have a oven , month before it goes out. La respuesta fue inmediata. To lock the door of your Bosch oven, do the following. Called, and the owner claimed it was not on their calendar. GE explains that if your GE oven door glass breaks, the glass may have minute impurities. There is no fool-proof way of catching these micro-fissures unless a glass company does something called water-bathing, which is uncommon and extremely expensive. Most heat up to roughly the same temperature and have safety precautions in place (like self-locking doors) to keep you safe. Step 5: Remove the back mounting plate of the lock motor using a 1/8 Allen wrench and discard it. Step 2: Look at the door hinges, there is a latch on each one. Turns out the store delivered the floor model. Step 5: Using a Torx T20 screwdriver, take out the screws on the top sides of the oven door which hold the top trim in place. Especially since a cursory google search for OEM replacement glass is $60 (not that I want to attempt to re-assemble the door myself). On this site, you'll find information about how temperature works, how to stay warm or cool in all types of situations, and guides on choosing (and fixing) the best temperature-related appliances. Glass experts warn to be especially alert when using your oven's self-cleaning feature because extremely high heat can increase your chances of an camargo, you do know of consumeraffairs.com, yes? 3. Step 3: Using a T20 torx screwdriver, take out the screws which holds the doors top cap in place. Ovens and ranges are specifically designed to withstand the high heat involved in cooking. Sadly, this isnt the case. 2. Something is wrong with their glass manufacturer. Step 15: Position the hinges on the door. Step 12: Take out the screws which hold the door hinges in place. Metal can scratch the glass, causing breakage. I turned the self clean off and got to spend a Sunday evening vacuuming shards of glass out of every nook and cranny of the ovens and the area around them. We will show you how to replace these components. Check out my video for more details. Mop up the excess with a dishrag first. We encourage all consumers to use SaferProducts.gov to report incidents to us. Open any windows, run your overhead fan, and try to stay out of the kitchen. Just remember to follow any safety precautions stated in the instructions, ventilate the area, and keep your pets far away from the kitchen. I am nervous to try it again, and I can't see if the butter is gone cause there is glass all over it. Step 3: Close the door till it cant go any further. Step 14: Reposition the ovens top cap. Hope this is useful to anyone else looking into Bosch double ovens. Couple months ago, my neighbor used hers for the first time. update: after faxing everything to Bosch on Tuesday, they called back last night with the name of another shop to contact. GE oven door glass shattering is rare, but it can happen. This saves you from having to run the self clean cycle twice, which for really really bad ovens sometimes has to be done. I hear you! If the glass oven door still appears foggy or shows streaks, apply a drop of grease-cutting dish soap to a damp cloth and use it to wipe down the door. 4yr old oven virtually no food residue but wanted to get rid of the sticky drips that can accumulate. In 2015, for example, the Safety Institute asked the US Consumer Product Safety Commission to look into many broken oven doors. It is dried food being burned to light gray ash. Have good ventilation because it will smell temporarily because the oven is going to get up to ~900 degrees. They'll call once they have the part to schedule service. There are two leading causes for why a GE oven door will break or shatter: To help you avoid the shock and desperation of an oven door shattering, I wrote this article explaining the two top reasons a GE oven will shatter. ". Remove the Oven Door Panel. Place some old towels on the floor in front of the oven to catch any After reading about this happening to other people with other brands, or having the self-clean burn out the electronic circuit boards, we decided to go with no self-clean in our range (and no electronic circuit board, either). I just tried the self clean feature for the first time on my Bosch oven and the glass exploded just like the others here. Response for Kitchen Aid statement from WTVD, the ABC station in North Carolina. A self-cleaning oven, i.e., the holy grail of appliances! Bosch requested that I fax them all my paperwork around this purchase, assigned me a case number, and said they'd find another shop to do the repairs in 24-48 hours. Step 15: Hold the cap in place with the two torx screws. Step 7: Remove the door handle and get a new one. yikes. good luck! Their "customer response" will be tracked. It's so frustratingI could never imagine that this oven will represent such a danger in my kitchen. Here is a link that might be useful: keep this just in case camargo,I would call Bosch back and tell them that you have posted here and that people are keeping tabs on your updates here. Yes, do please post updates. These fissures can handle the stress, until one day they simply give out. I suppose you could get a self-clean option that a future buyer might use, but they seem fraught with more risk than reward. If you notice that the glass panel on the inside of your oven door is still dirty after the self-cleaning cycle, youll need to use a little bit of elbow grease. Well, maybe not yet. Step 11: Carefully lift off the inner glass and discard it. If you simply Google the words "exploding oven door," you'll have hundreds of hits on news stories about unhappy customers, people asking for advice, and reports on why and how these glass doors happen to shatter. Step 3: If there are screws underneath the stove top, take Sorry to hear your oven is out of warranty. GE response to KGO, ABC station in San Francisco: General Electric admitted the glass on a range can suddenly shatter if it's been damaged before. Productos diseados para asegurar el ptimo desempeo en aplicaciones de acuacultura y vida acutica. So, why would a GE oven door shatter into pieces? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AFFILIATE DISCLOSURE: As an Amazon Associate, we may earn commissions from qualifying purchases on amazon.com. Step 24: Flip the latches back to hold the door in place. After ABC7 got involved, GE stepped up and replaced Kavanaugh's glass for free. Here are a few tips that are being passed around from oven manufacturers: Facing a shattered door already? I pushed "start" was all I did. Step 5: Lift the door up, tilt it in, and remove it. Hit most off, but how do you get rid of thin film, not thick enough to scrape, on the bottom? Statement from Kristine Sherman, Whirlpool Spokesperson, after we contacted them about the incident Jules Lynn posted on my FB page: I am pleased that we recently came to a resolution that she found to be fair. Step 19: Flip the hinge latches back to hold the door in place. I wonder what happens when they test it? So once COVID restrictions were lifted, she called for a service appointment. But I have certainly run into slow repair service in NW, actually I had an extended warranty on my last appliances given to me because of the problem. Learn more about what we cover with our appliance warranty plans and how to maintain your appliances so they run longer. No self-cleaning cycle for us. Step 9: Lift the latch up and reposition it. Step 3: Pry off the door trim using a flat head screwdriver. In some cases, companies will replace or repair the oven free of charge even after it's out of warranty. This is why you should use a RAZOR BLADE on your stove & oven!! Of the 300 reported cases, 87 were from GE. Copyright 2022 | Clean Digital Productions Inc. | All Rights Reserved. ", Sears tells Action News Kenmore places the highest priority on safety and "uses safety glass that is specifically designed to 'pebble' into small pieces with rounded edges to help prevent injury" but "since this (the Cady/Drumgoole situation) is not a defect or safety issue, any repair or replacement would be at the consumer's expense.". But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Are Toaster Ovens Supposed To Get Hot on the Outside? I had a few problems with what I purchased and they Step 9: Spray some water on the glass to rinse. Specifically, the guide says to "avoid scratching or impacting glass doors, cooktops or control panels. The Consumer Product Safety Commission also said there have not been any recalls of the GE models for glass breakage. NBC 5 Responds reached out to Bosch, asking what type of glass was used in their 30 double oven. It is not recommended to use your oven if the inner glass door is shattered. Would probably use some old fashion spray if I had to clean it, HOWEVER, I WOULDN'T TRADE THIS RANGE. How do you clean a self-cleaning oven? Step 1: Unplug the microwaves power cord. Same thing happened to me- brand new oven. There is one screw on each side of the cap. Like many Americans who were stuck at home during early days of the COVID-19 quarantine, Cheryl, who considers herself more of a cook than a baker, decided to make brownies. After turning off my oven and opening the door, I found the glass door had shattered. Weve used ours for years. Do not lift the door off by the handle. 2. Scratching, hitting, jarring or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. My oven is 1.5 years old used self clean once. When finished, wipe down the interior with a damp dish rag and you have a sparkling clean oven. It is a godsend. So dont be intimidated by the self-cleaning cycle, and dont waste your time cleaning your self-cleaning oven by hand! Its a nickel sulfide inclusion, or small flaw in the glass, not visible to the naked eye. 6 or 7 years old. If you dont have any notable spills in your oven, you can skip this step. Tempered glass is made by quickly heating the glass up to more than 1,200 degrees Fahrenheit and then running it through a highly pressured cooling process. THE MATERIAL CONTAINED IN THIS ARTICLE IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE.LANDMARK HOME WARRANTY DOES NOT PURPORT TO BE A SUBJECT MATTER EXPERT WITH REGARD TO THIS MATERIAL, AND YOU SHOULD CONDUCT YOUR OWN RESEARCH AND/OR SEEK THE ADVICE OF APPROPRIATELY QUALIFIED PROFESSIONALS WITH REGARD TO YOUR SPECIFIC CIRCUMSTANCES BEFORE YOU TAKE ACTION. About 45 minutes into the clean cycle, I heard the horrible cracking noise of the glass. Step 9: Reposition the black cover and hold it in place with screws. INCREDIBLE IN EVERY OTHER ASPECT. By email, spokeswoman Eloise Hale said, "We take the safety of our products seriously and work diligently with industry regulators to ensure the glass used in oven doors is performing as expected.". Step 1: Locate the ovens circuit breaker. Aside finding the convection horribly uneven, I recently ran it on self-clean, completed the cycle, opened the door to inspect the cleaning and wipe down, closed the door and heard an odd crunch sound.

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