I am going to send a private message from our Community_Help handle to request further information. in, I have also recently had the same problem with my Samsung UE55NU8000 in that it was working on timed recordings with the 5min notification before the programme started, then it recorded to my 4TB harddrive and this worked fine for about 1 month or so. So if you have this problem report it as a fault to you retailer. No red dot will come up and have tried everything. Each time you press the button, the output resolution will change. I doesn't appear to have worked on this one. At 6:20 or so it did not appear to have started recording even though it had the double dots on the web page guide indicating it was scheduled. Help would be appreciated. Log in with your Optimum ID and password. Please let us know if you continue to get those errors. To see the location of your captures, open the Xbox App, select Settings, and click Game DVR. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. It seems that intgermittent problems are occuring with Cloud DVR across divisions. Message edited 1/18/2013 10:45:04 AM. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). Can someone please help me with this?? From here you can cancel the recording, or change the settings (which is what we want to do). 04-12-2018 As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. I also noticed that this issue depends on the app. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. If you're having trouble fast forwarding through recorded content, including ads, follow the steps below: Exit your current stream. Cookie Notice When three white dots appear on the screen, unplug the DVR again. Hope this helps, 09-11-2018 To change that, you just need to restart Game DVR task, and you should be able to record again. Update your apps and games in order to use Game bar with all games. I checked and the programs are on my series recording list. The most important component for running Game DVR is graphics card, so if you dont have enough powerful graphics card, you wont be able to use all Game DVR features. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. Screw both ends of the coaxial cable back in. Using Player Controls on an In-Progress DVR Recording. So, just go and update your game, if the update includes the DVR support, youre good to go. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. I would have the issue in the Android TV app, but if I launched a web browser or used the Android app on my phone, the recording would play just fine. Give them a gift from AT&T that connects them to what they love. Choose Open folder to see your captures in File Explorer under Saving captures. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. in. Then you can run the game in full-screen again and use the Windows logo key + Alt + R and Windows logo key + Alt + G. Download and install the latest Windows 10 updates on your PC. I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. 05:56 PM Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. Turn on your TV and select the matching HDMI input for Optimum Stream. Also a couple other programs scheduled to record later today are not showing up. The Game bar will remember a game once youve indicated that something is a game by pressing the Windows logo key + G. On the other hand, if you want to make Game bar forget a game, start the game, open Game bar, select Settings, and uncheck Remember this as a game. The email stating this is posted on the ks owners refund more info thread on these forums, think about page 3 or 4 under @paul111, 09-11-2018 When you start to fast-forward, you'll automatically be returned to where the show picks up once the break's over. Would I recommend Samsung to my friends - what do you think? It is on the ks owners refund more info thread, on page 3 or4. Things are looking up. I've noticed it helps a lot to set to record . It has occurred on my local channel 16 PBS WPTDDT on title This Old House, on my local channel 18 WRGTDT on title Bob Vilas Home Again, channel 58 FNCHD title Fox News Live, channel 75 FS1 and 26 ESPN various sporting events, and other channels. . Are you still experiencing that error code? In Task Manager, select More details. Tonight, it recorded 9:08pm-10:01pm. Want to learn how to use the Support Forums? Samsung have been pretty useless. Before starting the troubleshooting process, however, check if your PC has the latest version of the Xbox app on Windows 10. I recommend rebooting your modem and running a speed test to verify your internet is working well. 03:03 PM If youre not sure how to do that, follow these instructions: I also have to mention that some games dont recognize when Windows button is pressed, so if you notice that you can record some games, but you cant record others, go to Xbox app, Settings, Game DVR, and set different shortcuts for recording. the CDVR. Plug the receiver/DVR back in on the third time and leave in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AT&T Community Forums. Optimum.net is compatible with a wide range of browsers. Another annoyance is the way the fast forward works, or rather doesn't. Please try again later errors that lock me out of playing a recording appear to only affect one recording. Hey there! NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. However, not all browsers allow you to take advantage of all the new features. This is the same brand, size, and type of TV shes had for a while, but this specific TV is new and was purchased June 20 2020. in. Samsung admit it is a non repairable problem. I felt as if I was the only person who had this trouble and now I see that I am not alone. Also, feel free to provide other solutions if you happen to find any. It looks like you're new here. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. In case your game isnt compatible with the Game DVR feature, you can either leave it be, or look for a new varsio of the game that actually supports this featue. My DVR View recordings You have no recordings scheduled. Although Windows key-based Game bar shortcuts may not work on tablets without an attached physical keyboard, you can create your own shortcuts that make use of keys available on the virtual keyboard. If you want a response from the company it is best to contact Customer Support. Been using an old one. in, 13-09-2018 Press DVR on your remote to access the Recorded List. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. Use the power cord to connect Optimum Stream to a wall outlet. Thank you! in. E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! This happens on all channels, and al sorts of programming (TV shows, movies, news, etc). You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. Sometimes all of the show and about 30% of the time about 20 minutes. Also - it is so annoying to get to the "record this episode only" option. Thank you for that information. Should I be calling Spectrum Support on this issue? The fixes don't seem to be holding for cloud DVR services. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. What's annoying is I have a cheap 32 Samsung TV which works perfect. Find your Cloud DVR recording and try playing the video again. Reconnect the power cable to the Digital Box. Select "Xfinity Support" from that list. Reference Code:RCD-1007. Continue pressing the Resolution button until the TV displays a picture. Some shows did appear in my Library after 3 days of nothing, but not all. It would work for a few weeks then stop scheduled recordings. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. We are here 24/7/365 to provide assistance. If I choose a different recording it will play fine. Actually there is bad news. Trouble Canceling a DVR Recording. I had a similar issue happen with Brian Williams at about the same time. I record "The Voice" and other singing shows. U-verse TV Equipment. Has Spectrum done any surveys on the customer satisfaction of the CDVR? Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. The recordings in question were three NFL games. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. Normally the HDMI port is not connected to the DVR. Learn how to troubleshoot problems with your U-verse TV DVR recordings. If the problem persists, unplug your receiver and wait 15 seconds. , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. Ask a question. I'm having this issue and none of these tech support agents don't know how to resolve this issue or seem clueless. I was advised it was a Freeview issue, not Samsung's fault, but when pointed out the same happens with the built in freesat they went quite on that. Sign in or register to get started. paul1277 post. Its crazy frustrating because now were missing decent chunks of every show we record. I anyone else having this problem? Am I the only one who is having issues? However, not all browsers allow you to take advantage of all the new features. When I checked the app, these out of date scheduled shows did not appear. Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. None of my scheduled recordings were recorded at all on both Saturday and Sunday. Technical support is no help. in. The occasional Recording Unavailable Were sorry were unable to play your selection. Choose the 'Set or cancel a recording' button (that's the one that looks like a red circle) and hit ok. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. TV scheduled viewing and recording not working, How to access Recordings and Schedule Manager screen without "Smart" remote on 2022 TV, Too many reservations - recording failure. The occasional "Recording Unavailable We're sorry we're unable to play your selection. Sorry, something unexpected happened. Check out our guide on the best game recording software to use in 2019. Sign into manage your DVR and TV features. I knew it was not the USB drive because it would do time shift and record what you were watching. 21-01-2018 In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if it's still there . Using the arrow buttons on the remote select 'Recordings'. !, There are no other shows scheduled at the same time, so its not a conflict issue. Report to your retailers as a fault immediately. The programs were for Home Again recorded on a local channel. Heads up friends! When three white dots appear on the screen, unplug the receiver/DVR again. Very frustrating. Several of the recordings gave me an error, some won't start, while some played ok. Live streaming works ok both ways. My DVR is constantly only recording part of the shows. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). When I look up the series under 'Upcoming' the future 2 episodes are listed with the icon of 3 red circles with the top circle being the open red circle with the slash through it, so they do not look like they will record. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reinstalling the app may also help. 29-11-2018 Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. Some users also reported that deleting the temporary files also resolved the issues with the Game DVR, and thats the next thing were going to try: Thats about it, we ceartainly hope at least one of these solutions helped you resolve the problem with recording games using the Game DVR feature in Windows 10.
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why won't my dvr play my recordings optimum
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