why are viagogo tickets so expensive

Completely unacceptable, ripped off - Never again! All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. The whole time I was guaranteed by Viagogo that I would receive my tickets in time for the even.\r\nWe flew into Louisville and on the Thursday before the event we went to Churchill Downs and inquired about them releasing the tickets to the third party vendors. We were able to purchase tickets directly from Churchill Downs.\r\nThey only refunded my money after I issued a dispute with my bank. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. It's not that I walked across the street to Churchill Downs. If you are looking for an urgent telephone number for Viagogo, or if you are wanting to speak to a representative at viagogo then you can try some of the contact methods below: Another useful link is their FAQ section: Viagogos help centre: https://www.viagogo.co.uk/Help/Buyer. The idiots had landed.]. You can use their site in multiple languages according Go here and gasp. My only option is to upload a ticket pdf which i won't have. PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON-EXISTENT TICKETS, AND WHY ARENT REGULATORS STOPPING THEM? "Viagogo is a criminal company who have STOLE $600 From us. Viagogo as a company is currently based out of Switzerland, which is a known tax haven for companies. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. He used to be a journalist and author, before making the inevitable leap into PR. supplying the tickets listed. This has become a bit of a sticking point with Viagogo as of late, as we will discuss further in a moment. on the site. I scored 3 tickets that Id rate not too bad for $800 for all three after all taxes and fees. supply to most events. Nicht Viagogo bentzen. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Scare tactics are a common use by many sites, such as Booking.com and the like, but you should take this into account whenever you do use Viagogo. DO NOT buy online tickets from #viagogo #southafrica #Nigeria #egypt. value. There are former customers ranting about rude customer service agents, and refusing to give refunds for situations that seem viable. \r\nI live just outside of Portland, Oregon. In the US, StubHub is an absolute juggernaut. As a result of this, their guarantee should definitely be taken with a pinch of salt. Reviving such a diminished brand will require significant investment from its new owners. Manchester City v Manchester United tickets, Manchester United v Manchester City tickets, LiveFootballTickets.com Complete Review. Then, on Monday August 16th, two investigations drawn from FanFairs evidence were made public. Viagogo does not have the greatest record with regards to there is an issue. There are far fewer seats available than before the pandemic, as airlines have struggled to return to normal capacity. I strongly suspect that this context explains viagogos dogged support of phantom sellers like the Ryan & Jacob Corporation. Although scammers were a common problem in the early days of online ticket reselling, the industry has managed to get a handle on this issue over time. Thankfully, Viagogo has a thriving marketplace that allows for some relatively competitive prices on their tickets. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. Writer Sheila Yasmin Marikar talks about how she travels, her favorite places and the trip shell never forget. I have now received them but only for General admission. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); This site uses Akismet to reduce spam. The employee did not return requests for comment via LinkedIn or via StubHub, which was bought by Viagogo for $4bn in February last year. We also believe that other fake sellers continue to operate across the platform. I asked for a refund but it was refused. A substantial figure, yes, but considerably less than the 2.5bn market value claimed by viagogo and StubHub. It's often possible to find round-trip pricing as low as $300, such as this trip from May 7-11. Out of desperation, I found the tickets I wanted on Viagogo for a little bit more than what's advertised on Ticketmaster, and the e-tickets got sent to my email successfully. This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. Even . If you end up taking a child we decided to shed some light on a major company who is active in the global ticket A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. We were refused entry to a venue because the tickets were invalid. Founded in 2006, the platform is still one of the most popular sites for exchanging and reselling tickets for a wide variety of events. There were still seats in the far back, but they're also expensive, and I really wanted to be in the front standing section. Turned up to the event and was denied entry for invalid tickets. Shocking. And who is Sofia Wagner? From painstaking research, it appeared that these 3 sellers were responsible for an astonishing percentage of viagogos total inventory. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. Like any other resale marketplace, the prices Viagogo says it does this but takes no other steps to prevent the practice. Is Stubhub Reliable? There has been a lot of criticism surrounding their queuing system, which is a headache to say the least. Both long and short-haul routes are affected, with ticket prices in France jumping 23.6 per cent on last year . Why are Viagogo tickets so expensive? Method 2. In this series, Lonely Planets team of writers and editors answers your travel problems and provide tips and hacks to help you plan a hassle-free trip. Similarly, they rarely price tickets at 10 times over face value. However, if our regulator is genuinely unable to act on the evidence weve provided, then surely they should reach out to another agency that will or simply refer these serious allegations to the Police. great option for people who know what they are looking for as well as people RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? Here are six things to know about the Emerald City gem of the Pacific Northwest. Whats even worse than the high booking fees is Viagogos hidden fees. Viagogo tickets reviews have had some negative comments left about Read our Privacy Policy. However, we believe the bulk of funding actually came from a complex of loans, and two VC funds: Bessemer Venture Partners and Madrone Capital Partners. The CMA is also concerned about the countdown clocks that hasten customers into a transaction before theyve digested the small print. * One or more of these files was not uploaded due to an invalid file type. The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. I cannot afford to lose this money. More demand for fewer seats is the classic formula for increasing prices. available to the event on their site, From where people bought tickets In short we dont want to lose out on something that we will like, such as popular football tickets. It was only when I confirmed the purchase that I realised the cost was 2,400 for the tickets that havent even been released yet. Tickets for U2s Sphere shows in Las Vegas are expensive. It didnt. Since the site was established, Viagogo has managed to attract major artists, teams and performers, and contracted with them through official deals. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. Viagogo considers themselves to be the safest Hey @Viagogo. Although the site is well established and legit, there have been questions raised about how they go about their customer support due to these reviews. The options will pop up and you can choose what you were looking for. You should also take note of any ticket restriction beforehand, A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. For a long time, Viagogo were the biggest and best in the online ticket reselling business. Clint Henderson: You are not alone: prices have spiked this summer for many destinations, and are likely to remain elevated for the duration of the season. but may not be able to get a refund because you overlooked it and it was stated The site has been continuously mired in controversies. Why are Viagogo tickets so expensive? While airfares have moderated some, they are only slightly lower than last years sold-out summer. Which is cold comfort, since prices seem so much higher than they were during the pandemic, when we all got used to rock-bottom deals. To allay these competition concerns, viagogo was instructed by the CMA in February 2021 to divest itself of the StubHub business outside of North America (aka StubHub International) in order for the merger to complete. In April the Competition and Markets Authority (CMA) threatened it with legal action for failing to comply with its demands that it make its pricing more transparent. Americans making summer vacation plans are about to find airfare costs are near or even above pre-pandemic levels, according to the nation's major airlines. Your browser does not support embedded videos. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. Expect to spend in the neighbourhood of $4,000. A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. However, rather than an international ticket touting ring, he was greeted by two confused and unsuspecting pensioners neither of whom knew anything about secondary ticketing or viagogo. I have to pay $7k a seat to watch them learn something?" 29 Apr 2023 04:12:12 From Champions League Finals to sold out Lady Gaga concerts, Viagogo is usually very well stocked. We have the largest inventory available in one place. Is what's stated in this answer reliable? StubHub International is a complete mess, and youd have to be an idiot to buy it. same price as the original ticket sold by the venue. Out of desperation to divest StubHub International, viagogos listings have been artificially boosted creating an illusion that the site is laden with tickets, and that the uncapped secondary market continues to boom. The reason viagogo is more expensive is becasue they charge a percentage fee, so if i was selling and set my ticket price at face value, i would actually be losing money as viagogo take a cut. Many people make their choice according to what site is the cheapest, but that is often the wrong tactic and could cause you to end up with a counterfeit ticket. In theory, this scenario should suit Eric Baker famously. So, buy early and get the best price. Another helpful tool that helps you search for tickets on the site is their easy to use search bars, where you can search for tickets by a specific event, team name, performer name, city and venue name. Curiously, when The Guardian published these revelations, GES SLs tickets disappeared from viagogo overnight. The Most Comprehensive Review Online. market. However, theres a catch here. Prices may be higher or lower than face value. Viagogo offers multiple currency conversions which makes it easy to convert the prices on the site into your own currency. It has been said that whenever you pick an event you plan to attend you will immediately be met with scare tactics through the entire purchase process. like age requirements to enter certain events. Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. The site covers events that take place in Europe, Africa, and . When I purchased my tickets the site said UNOBSTRUCTED VIEW and on reading this was in the VIP area. The seats are automatically confirmed when purchased, Many carriers . Viagogo now claimed it was called the Ryan & Jacob Corporation, and based on 6th Avenue in New York. Unlike other vendors out there, Viagogo are a much less accountable should anything go wrong with a transaction on their platform. However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. All of these search features make Viagogo a Their initial response to my inquiry was that the tickets are often released shortly before the event. So, when you do purchase your tickets, you can rest assured that its via a secure payment system that you can count on. U2 has announced 12 shows at the new MSG Sphere, In honour of the passing of Harry Belafonte, heres the drum-off he did with Animal from The Muppets. The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. With a flurry of customers reporting poor customer service and not standing by their own guarantee, Viagogo have severely damaged their reputation online. When our tickets were not provided they refused to provide a refund . However, it has still failed to respond to the CMAs demands that it identify sellers, make clear the face value of tickets and warn customers that some venues do not accept tickets from secondary ticket websites. While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. This is not to say that you will be charged in your own currency, as usual, they charge the original listing price that was set by the seller, but you will know what that translates to in your currency. I'm starting to feel like you know you ripped me off and don't want to talk to me. A much-debated ban on domestic flights within France will finally be rolled out in 2023. There arent enough planes or pilots. If there are any issues with the tickets (e.g. With that said, if something does go wrong then you have to once again rely on their problematic guarantee. Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. Bruce Dickinson is giving behind-the-scenes tours of Iron Maidens Legacy of the Beast tour, The Command Sisters at City Folk in Ottawa: The interview, Ticket sales for U2s MSG Sphere gig arent going well. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. This was because, in some cases, none had actually been sold because of uncertainty over whether events could go ahead owing to the pandemic. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. The Scottish indie band Arab Strap said: Weve always been appalled by touting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scan this QR code to download the app now. 100% of your money back. In addition, great customer support is We went to the event and was told there was no tickets for us. I have been told by staff at the Royal Albert Hall that the majority of its high-value tickets were sold directly to an individual on Amazon who used Viagogo to resell at a huge premium. In February 2020, viagogo completed the surprise acquisition of rival site StubHub, paying $4.05bn to eBay in the process. If customer responses are anything to go by, there is definitely some major improvements that are needed for Viagogo to reach a reasonable quality of customer support. of filters such as date, location, timeframe, maximum price/ticket, or specific If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand.

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