stubhub notice of dispute

I read somewhere that if you dispute aStubHub charge, they will lock you out of your account until it's dropped. Create is a multi-purpose WordPress theme that gives you the power to create many different styles of websites. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. Directing the notice of dispute. 0000002979 00000 n wikiHow is where trusted research and expert knowledge come together. This article has been viewed 59,334 times. from them resulted in this dispute. Submit your case! StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. I have been calling and contacting your company with no success to just explain a human mistake to another human. Poor customer service is the biggest pet peeve to DoNotPay. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. She was just relaying a message. I contacted StubHub multiple times and they would not refund my money. Your email address will not be published. 0000002371 00000 n Use of this website signifies your agreement to our. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). Privacy Policy. Go to 'My tickets' then Orders in each one to see if you bought tickets. StubHub Notice of Dispute. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? If you click on the link above you can download the form and fill it out and send it via certified mail to the address. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. The card cost $500/year to have and has excellent purchase protection. StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. My Sales. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. You have just learned a valuable and expensive lesson. Industry: Utility System Construction , Other Heavy and Civil Engineering Construction , Other Specialty Trade Contractors , General Freight Trucking , All Other Telecommunications See All Industries, Highway, Street, and Bridge Construction , Water, sewer, and utility lines, Heavy construction, nec, Wrecking and demolition work, Excavation work, Special trade contractors, nec, Trucking . Sit back and relax while we do the work. The charge will come from 'StubHub, Inc.'. Check out the table below to see the best alternatives to StubHub. Another way you might reach the company is by sending them an email. The fault lies with you alone. Doesn't matter that the sales happened close together. 57 0 obj <> endobj xref 57 26 0000000016 00000 n Check out the table below to see the best alternatives to StubHub. 0000001764 00000 n 0000001351 00000 n For more information, please see our My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. 2 if you have questions about buying tickets. The company prides itself on being a Fan-to-Fan service. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. (Techdirt valiantly tries to cover them here. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. All Rights Reserved. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. 5 Ways to Connect Wireless Headphones to TV. Include your email address to get a message when this question is answered. Account number of identifier. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Decide on what kind of signature to create. Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Recently, I wrote for Lawfare about Sen. Dick Durbin (D-IL)'s new STOP CSAM Act bill, S.1199.The bill text is available here.There are a lot of moving parts in this bill, which is 133 pages long. Virginia, USA. The parties shall attempt in good faith to resolve potential disputes informally and promptly. Xc:b~f9 R$N1Nc`+i\`4cWS+ * By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The bank issued a charge back. 08-11-2021 07:33 AM. 4 if you have questions about listing tickets. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. https://omegle.onl/. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz* 0-vL2Kz&%+y&WzM+v'gRpS $]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. If you and StubHub are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or StubHub may initiate arbitration proceedings pursuant to the Rules. Luckily, weve compiled (and tested!) StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. 0000012767 00000 n 505 North 20th Street StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, If you have a dispute with StubHub, please contact StubHub Customer Service. [6] See Paragraph 21, titled Applicable Laws and Jurisdiction, and Paragraph 22, titled Legal Disputes, of the user agreement. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Jackson, MS 39216 Go to 'My tickets' then Orders in each one to see if you bought tickets. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. Lesson learned. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. If you buy through links on our site, we may earn a commission. You will enter your community username and new password and done! I listed 2 ***** concert tickets in Hollywood florida for sale on stubhub.com in Nov 21 and uploaded the tickets once received. I'll be there to see them go bankrupt. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule StubHub will send you an email with instructions on how to claim your refund or credit. Like others, I filed for a Notice of Dispute via certified mail to StubHub. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream Pro tip: Each number appears to go to a different department. This article was co-authored by wikiHow staff writer, Eric McClure. When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. [5] Better yet, because the arbitration proceeding is administered by the American Arbitration Association (AAA) and its consumer arbitration rules permit the arbitrator to award you any legal fees and costs you could have received in court (consumer-friendly California law applies per the user agreement),[6] you can hire a lawyer to file your refund arbitration claim and StubHub will likely have to pay his/her fees and costs too. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Required fields are marked *. 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\n<\/p><\/div>"}. seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. 0000013668 00000 n It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. Help us improve this article with your feedback. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! StubHub is the world's top destination for ticket buyers and resellers. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. Customer service all the way to your seat, 2000-2022 StubHub. There are three variants; a typed, drawn or uploaded signature. All Rights Reserved. If you feel like StubHub cheated you, you could take action against them. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. Sign In. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Are You Having Trouble Getting in Touch With StubHub? No. [4] The formal name of the user agreement is StubHub Marketplace Global User Agreement, and you can find a copy of it here: https://www.stubhub.com/legal/?section=ua. Payments. Customer service all the way to your seat, 2000-2022 StubHub. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! We are changing the way you register and sign-in to the StubHub Community. so I filed a notice of dispute with my bank where I was charged $540 through my check debit card for NBA basketball tickets of the Dallas Mavericks versus the Houston Rockets. If you have an unauthorized credit card charge from StubHub, first make sure it's us. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. _hh F fmf6`+fxx'd`FR#G8)1r3}v7.I07[n6 ~ulIRqfnF4 _ : I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. As others have replied, you don't have any grounds to dispute the fee. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Attn: Litigation Department I received a refund in its entirety. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. StubHub called to say that they are not issuing a refund because the event was rescheduled. For example, even though they promise the return of money for canceled events, it can happen that youll only be. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Read on to get the help you need to contact StubHub. Hurry up and access DoNotPay from any web browser to check out everything we offer. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Sorry we couldn't be helpful. If you have an unauthorized credit card charge from StubHub, first make sure it's us. It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). Does StubHub Give Refunds? Anybody hear about this? Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. 1. DoNotPay can be by your side during the process and help you sue any company in small claims court. Bite the bullet , pay the penalty, move on. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream So I would encourage everyone to file for arbitration. Re: Disputing A Charge = Locked StubHub Account? By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. Usually, you'll have to do this in person, which is the most secure and effective method. 100 0000007066 00000 n By using our site, you agree to our. Design For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Notice of Dispute. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Sell Tickets. In addition to the Demand for Arbitration, Consumer Arbitration Rules form itself, youll also want to include the following: These documents may be submitted to the AAA via its website (www.adr.org) or by mail. Lindsay is the author of this solution article. StubHub gets a lot activity from users on Facebook than it does on Twitter. I was prepared to proceed to arbitration by stating the California Bus. and take advantage of this neat service whenever you need it. We use cookies to make wikiHow great. Tel: 601.427.4050 The company prides itself on being a Fan-to-Fan service. Rap/Hip-Hop music is the type of sound that comprising the hip hop genre. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. hbbbd`b``. Suite 101 Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". 0000003771 00000 n This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Event, artist or team. DoNotPay doesnt care about that. It basically consists of repetitive rhyming with a catch beat. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). How do I ask Stub Hub to list an event for which I have tickets? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. From everything weve seen, the StubHub customer support is quite thin, to say the least. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. StubHub will refund your money if an event is cancelled or moved. An email might never be responded to, and the same goes for phone calls. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Sell. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. Sorry but that's how it is. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. [1. 0000009067 00000 n Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. StubHub notes it was the first to offer the 120% credit for canceled purchases. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. These might include; sending them by fax or courier, stamping and returning..etc. 2. Privacy Policy. April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). Most contracts include the address of each party and notice requirements. Is there any type of fee to cancel a listing that has not sold? Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Irvine, CA 92606. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. 0 Our corporate social responsibility program is focused on education, and diversity is one of Christian & Smalls core values. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. The company does have something they term FanProtect Guarantee in its User Agreement. Check out, All tip submissions are carefully reviewed before being published. Orders. No. Good luck to all of you and keep fighting. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is possible to request a refund on a purchased StubHub ticket manually. Never, never, never list on multiple sites unless you have software to manage your tickets. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. I knew I wasn't going to get anywhere with the representative that called me because she wasn't a paralegal or legal representative. Unfortunately, you're out of luck since you had the dreaded double-sale. 199 Fremont Street, 4th Floor The clause is designed to protect both buyers and sellers. endstream endobj 64 0 obj <>stream Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Lesson learned and next time don't list on multiple sites. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs.

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stubhub notice of dispute