BBB File Opened: 2023Hometown Property Management Services, Multi-Unit & Single-Family Rental Properties, https://www.hometownprops.com/wp-content/uploads/2018/02/HPM3_3.mp4. Looking for more information? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Lancaster, PA, 17606). If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Go to my account. Unfortunately, the last lease we have for your tenant was in 2012. Click Here to login . Buy to invest. Call us. On March 30, 2023 we terminated the agreement with Home365. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Your full service property management firm located in the heart of downtown Lancaster. Interested in partnering with us? Although unfortunate and we do apologize if you would like to pursue that rent you would need to request it from the tenant through your new property management, or we would be happy to assist you if you were still under our services. 214 E King St, Lancaster, PA 17602, United States. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Contractors give SlateHouse preferential treatment because they value the relationship. International Association of Better Business Bureaus. Property Management. SlateHouse has engineered its operations to be systems that are repeatable and scalable. International Association of Better Business Bureaus. . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. SlateHouse provides great value as a property manager at a great price. This business is in an industry that may require professional licensing, bonding or registration. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. SlateHouse is committed to changing this. Terrible lack of implementation and communication, lack of performance versus normal operations. BBB Business Profiles generally cover a three-year reporting period. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Moved out 8/30/22 did not receive my security deposit it is now 11/11/22. Access the headquarters listing for Home365 Property Management. Please feel free to call us to learn more about high-quality homes . . Home365 failed to provide an accounting of the tenant security deposit transferred from the previous property manager. They seem to address issues very quickly. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Our leadership team spans the east coast and consists of individuals with specialized experience in Real Estate Investing, Commercial Real Estate, HUD properties, Section 8, Maintenance, Evictions, Technology, and Digital Marketing. Lancaster, PA 17602-2179. This would mean we did not increase rent because we did not receive a signed lease. SlateHouse Group PM is engineered by real estate investors, for real estate investors. That is why it is so important to execute the items that you have control over. Services included in our management: Smart Showing, Digital Lockboxes, Virtual Assistants, Automated Maintenance Scheduling, PayNearMe, Cloud Database, Etc. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Coordinates in office events throughout the year. BBB Business Profiles are subject to change at any time. Hometown Property Sales Group is a skilled team of real-estate professionals with the ability to get your property sold! Mr. Chad Gallagher, Chief Information Officer. Customer Reviews are not used in the calculation of BBB Rating. Did you know that you can now pay your rent online, for free? Property management solutions for the 21st century rental market. BBB Business Profiles may not be reproduced for sales or promotional purposes. We are unable to speak about being in breach of contract as you have terminated your services with us. This amount of scale is rare and doesnt exist in scattered site property management outside of a handful of companies nationwide. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These individuals have been hand selected for their diverse experience in the property management and real estate investing field. Our property management company in Lancaster believes in putting integrity and ethical standards first while ensuring we meet your high level of expectations. Home365 refused to use our existing maintenance man. Reach out today Get a quote Where to find us Main office phone: (800) 837-0037 800 New Holland Ave, 2nd Floor, Lancaster, PA 17602 Open Monday-Friday 9am to 5pm How it works For example we actually have a position at SlateHouse that is called the checker. BBB reports on known marketplace practices. Statements are easy to read. Business Profile Home365 Property Management Property Management Headquarters Multi Location Business Find locations Contact Information 800 New Holland Ave Ste 2 Lancaster, PA. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Property management is tough. I need my money back as inflation is hitting me hard and christmas is coming and I have three kids to buy for. Technology adoption is one of the founding principals of SlateHouse. Our fees are lower than our competitors. Need to find a different location? We answer calls and emails promptly and resolve maintenance requests quickly and effectively. BBB Business Profiles are subject to change at any time. Home - Hometown Property Management Services Our Services Property Management Multi-Unit & Single-Family Rental Properties Investors What We Offer Property & Rental Management Tenant Placement Property Maintenance Why Hometown Worry Free Management Why We Are Different Licensed Professionals About Us Hometown Vision Company History & Philosophy Every repeatable task is systemized and checked and checked again. SlateHouse has licensed and developed over a dozen tech platforms that it syncs together to provide full service property management unlike any other company. Get in touch Already a resident or homeowner ? Home365 did not collect the amount of rent specified on the lease. This is a multi-location business. Pennsylvania - New Jersey - Maryland - Virginia - Nevada - Georgia - Michigan. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Treating tenants with the utmost respect and dignity is at the core of our interactions. When doing repairs we always have our vendors give the best estimate of their work, but it is made known that there can be some slight changes if needed. As a matter of policy, BBB does not endorse any product, service or business. Typically new tech is not integrated into property management like it is in other industries. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. In addition to your experienced property manager and maintenance coordinator, SlateHouse has a leadership team that we are very proud of. (800) 837-0037. Home365 made unauthorized repairs It is fast, easy, secure, so why wait? without being overburdened by the traditional stresses of property management. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Performs other related duties as assigned. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Our clients get the benefits of the scale, experience, and systems that come with managing thousands of properties . Emergency maintenance? 214 E King St, Lancaster, PA 17602, United States. Home365 | Property Management Company Property Management Locations Company Property management & investment reinvented We make investing in real estate easy for all by delivering a predictable income and minimizing risks. Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files. They let you know whats going on at properties.Also unlike other management companies you dont have to deal with an out-of-date answering service.Best people to work with in Harrisburg by far., Pennsylvania: Adams - Berks - Bucks - Chester - Cumberland - Dauphin - Delaware - Franklin - Lancaster -Lackawanna - Lebanon - Lehigh - Montgomery - Philadelphia - York, New Jersey: Burlington -Camden - Gloucester - Mercer - Salem, Maryland: Baltimore and Baltimore Metro Area. Business Details. Find out more here . A hassle-free home is a happy home. The result is superior service and the lowest fees in PA. Give us a call today to find out what your property would rent for. Ask the Community Ask a question Mr. Chad Gallagher, Chief Information Officer. BBB Business Profiles generally cover a three-year reporting period. Have a question or concern? Home365 Is a Property Management Company that Deals With Both Residential And Commercial Management To Save You The hassle. Completely unprofessional. We are able to offer our employees full benefits including healthcare and a 401k creating better employee retention and ultimately better stability for your property. This business is in an industry that may require professional licensing, bonding or registration. View our available rental properties and submit an application quickly and easily. It allows us to negotiate better pricing on materials and contractor rates. The savings are passed on to our owners. BBB Business Profiles may not be reproduced for sales or promotional purposes. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Passive, predictable and hassle . BBB reports on known marketplace practices. BBB is here to help. All of the things mentioned in this review are addressed in the PMA that you signed, and again unfortunately since you are no longer under our management, we cannot help correct some of these questions or concerns you may have. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! Bureau of Professional & Occupational Affairs (BPOA)-PA, Need to file a complaint? Technology and scale has allowed us to lower our operational costs. Were here to help by thoroughly researching potential candidates for your property to ensure the best rental relationship possible. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. Scale is a tremendous value-add for our owners. Do you currently own a property and require a highly skilled and professional team to manage it? It is fast, easy, secure, so why wait? SlateHouse Group Property Management has merged with Home365 to use the best technology and local market experience to package a high quality tenant placement and management service, while increasing home owner ROI over time. The checker checks hundreds of tasks each and every day just to make sure they were completed. Well guide you through the process. Hometown Property Management Services works has reliable properties to live and grow in. Our knowledgeable staff is here to help and guide you along the way. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. Get a quote Invest and Rest We handle everything, from advertising to rent collection and repairs. Home365 charged more for the repairs than budgeted. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Lancaster; Philadelphia; Pittsburgh; York; Harrisburg; Pottstown; Reading; Lehigh Valley; Scranton; Virginia. We have been using SlateHouse Group for their property management services for about 5 months. Obviously Home365 is in breach of contract. Very happy with the services they are providing, would recommend them to family & friends for Property Management., Great service, friendly staff, they work hard for their owners. PA & MD RB069342 | NJ 455625 | GA 184188 |NV 143667 | VA 226033860 . Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Home365 misrepresented their ability to manage property. Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Business Report Job All Jobs Home365 did not obtain the promised rent increases. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Delivery of lock boxes & welcome letters to new properties Active communication with current tenants Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Real Estate Report Job All Jobs Property Real Estate Jobs We answer calls and emails promptly and resolve maintenance requests quickly and effectively. Hampton Roads; . Mailing Address:PO Box 5304, Lancaster PA 17606 Email: [email protected] Main Office Phone: 1-800-837-0037, Lancaster - Lebanon - York - Harrisburg - Reading - Pottstown - Philadelphia - Allentown - Trenton - Baltimore - Hampton Roads - Las Vegas - Atlanta, Tenant Portal - Online Payments and Maintenance Requests. Dennis, we are sorry to hear about your frustrations. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. As a matter of policy, BBB does not endorse any product, service or business. View our available rental properties and submit an application quickly and easily. Some things are out of the landlords control. We manage your properties efficiently and effectively, providing exceptional service. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. Treating tenants with the utmost respect and dignity is at the core of our interactions. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. Home365 did not notify us of unit vacancies. It is questionable whether Home365s actions constitute theft, negligence, misrepresentation, fraud, and/or collusion. We manage your properties efficiently and effectively, providing exceptional service. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Bureau of Professional & Occupational Affairs (BPOA)-PA, Better Business Bureau of Western Pennsylvania. By design, SlateHouse has scale, currently managing over 7,000 units. Lancater, PA 17602 Serving Lancater Area Get directions SlateHouse Group uses industry leading technology to manage your rental property. . Our knowledgeable staff is here to help and guide you along the way. Illegally tried to withhold it from me after failing to return my deposit within 30 days. Did you know that you can now pay your rent online, for free? Get in touch. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Home; Pennsylvania; Pittsburgh; . Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Check out our rates here. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. City inspectors and officials know SlateHouse and work well with SlateHouse. No one listens or helps numerous attempts have been made to contact them with little to no avail. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Welcome to Peaceful Homes Property Management!
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