FansEdge is a leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans. I bought a shirt for my mother and a baseball cap for my brother back in November, 2015. Oh no, Anthony. If you will email [email protected] with your order number Sincerely, Adam. Saying this because their support was out of explanations why it happened. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. FansEdge reviews first appeared on Complaints Board on Jan 4, 2013. A consumer rating of 1.52 stars from 770 reviews indicates that the vast majority of customers are dissatisfied with their purchases. Ordered once again. It is now 11/15/2022 & all I get on tracking is that it has shipped. Please allow two to seven business days to reflect on your financial statement. I cannot get through to customer service. My only complaint is that the packaging is terrible. The Fansedge warehouse is located in Bolingbrook, Illinois, about 30 miles southwest of Chicago. We are deeply sorry for your experience. To learn more about reviews and trust on sitejabber.com, visit our. There is only 1 way to get customer help from them. Trying to get ahold of them and it's all automated! We will be sure that she is aware of your appreciation. I ordered a customer Minnesota Viking tshirt and it was so nasty. FansEdge.com is an online retailer that specializes in sports and fashion. It's been a month since I placed my ordered also paid the $13.99 shipping cost and yet my order hasn't arrived, and the tracking information they provided me with doesn't pull up any shipment. At this time, I have responded to your email request. They are always quick to respond to my inquiries and they are always willing to help me find the right product for my needs. -Ciarra. Hello Diana, We apologize again for the inconvenience and hope to hear from you soon. Once shipped you will receive an email confirmation with the tracking details included. The quality of the sweatshirt is not worth the price. Once we receive your return, we will process it within 2-3 business days. Under the My Orders section, select the order you would like to return. The price was different, not by a lot but more money then online. preschool teacher education. Used lasership.com to ship. verdade. NHL and NHL team marks are the property of the NHL and its teams. para informarnos de que tienes problemas. Share your photos and videos with others to prove the truth of your words. 4. It was as thin as rice paper and was over $40 dollars! I will now be trying to initiate the refund process.finally i found their contact line and their number845521 7386 managed to get my refund from this company on the date 29/01/2022. I ordered something from FansEdge in the past and was very disappointed. Anyone can write a Trustpilot review. I've emailed them, but I don't have much hope of that going anywhere. FansEdge Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. All Rights Reserved. Weeks passed and nothing arrived so I contacted their support and asked what was going on. I look forward to helping you further, I hope to hear from you soon! Pinterest. FansEdge also offers a variety of NCAA, Olympic, and international sports merchandise. If you want to cancel your order or simply remove some items from it, please contact our Customer Service Team and a representative will be happy to assist you. Performance & security by Cloudflare. The action you just performed triggered the security solution. Stay updated on sales, new items and more. Thanks, David. I ordered a product because of their promotional code which said 3 to 7 business day shipping. This location was chosen because it is centrally located in the United States, which allows for efficient shipping to anywhere in the country. Log into your FansEdge account and select the My Account tab. Thank You So Very Much. Select the reason for your return and choose your preferred return method. Please help us protect Glassdoor by verifying that you're a los inconvenientes que esto te pueda causar. Live ChatYou can access our Self-Service options via chat 24/7 or chat with a live representative if needed. Customer service, business days, and day shipping issues are some of the most common complaints made by FansEdge users. Those were supposed to be Christmas presents, so I ordered in advance. I contacted FansEdge customer service and they told that everything is fine and Ill receive my order soon. If you need to get in touch with an actual live human being at Experian and don't want to get caught up in some automated phone system or other artificial intelligence, then follow these steps which we've taken and . Sincerely, Karmen, Information provided by various external sources. Go with a reputable company like Nike. We're on Twitter! We are sorry for the inconvenience. Dont order you'll never receive your purchase. Two weeks later I get an email saying they were issuing a refund as my order was returned. Please provide your order number for any further assistance. naval officer oath of office; fans edge customer service. The highest paid Customer Service . Just rude "service" where they don't care about customer care at all, even when the fault is at their end, and all I wanted was to give them hundreds of dollars. Customer service reps will tell you what you want to hear. Why Adding A Personal Touch to Your Rental Doesnt Have to be Hard, Factors That Affect How Much You Can Earn Working At An Ikea Warehouse, Chemist Warehouse: Australias Largest Pharmacy Chain, The Importance Of Credit Scores For Carphone Warehouse Customers, The Benefits Of Building A Data Warehouse With Hadoop. We are sorry you had to go through this. -Ciarra. Missed party deadline. It seems from these other reviews that they just ship out awful products, and still make money off people with their return policy. I will never order from FansEdge in the future! Worst of allthey charge you $9.99 to return an item!AFTER you already paid shipping the first time around. Se continui a visualizzare If you have any further questions or concerns please do not hesitate to reach out to us at [email protected] for assistance. Matthew ROCKS!!! Please post your comments about this company. i'm debating if i should order from here or the official nfl store i'm buying a cowboys jersey for my boyfriend but i'm scared it won't be delivered before christmas or not being authentic due to the bad reviews! If this service is outsourced, Fans Edge do themselves a huge disservice. I would highly recommend Fansedge to anyone looking for a great online shopping experience. I don't think i should have to pay $9 to return a shirt that is smaller than advertised. Please enable Cookies and reload the page. Our scan shows FansEdge website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Thank you for taking the time to let us know! Love it! Please reach out if you need any help!-Ciarra. I ordered the wrong size shirt. The location of this warehouse has been a mystery to many customers, but a recent article has revealed its location. This comment was posted by a verified customer. Thank you Matthew! We are so happy to hear that you had a great experience with us. All Rights Reserved. Hello Steve. We conducted a search on social media and found several negative reviews related to FansEdge. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You can get in touch with our Customer Service Department by calling 1-800-439-2178 or sending an email to [emailprotected] Furthermore, if you prefer, you can cancel your entire order by contacting our Manufacturers. Won't help me out even though I submitted pictures the day I received them. Their "live chat" only comes back as nobody available and after being on hold for almost an hour, still no return information! To the nearest garbage heap? Claim it and get a lot of features. Where are you going to deliver to? Tip for consumers:Do not trust that they will deliver the item ordered. Hello Alan, we are terribly sorry for the inconvenience. They failed to deliver a present to my granddaughter twice.. she lives in MI, first order they sent to TN I got a text today that it was delivered today, this time GA..You cannot talk to anybody you get a smart ass BOT that doesnt answer your questions and hangs up on you.. the poorest company I have ever dealt with my bank I am notifying that was plain Fraudulent fictional addresses they were lying about to ship to.. Hey Dan, I am terribly sorry for the inconvenience. Place the order with expedited shipping and then the day the delivery is supposed to arrive I received an email saying something with my order went wrong. Really ruined my gift giving ideas! Placed an order on 11/07/2022. We are so happy to hear that you had a great experience with us. I never received it! We will be more than happy to assist you and make this right for you! Read honest and unbiased product reviews from our users. FansEdge is a one-of-a-kind fan shop that offers a wide range of stylish and exclusive fan apparel for individuals who want to showcase their unique style through their love for sports.From limited edition jerseys to trendy hoodies and tees, FansEdge offers a diverse selection of fan gear from the most fashion-forward brands such as Nike, New Era, Under Armour, Adidas, and more. Average salaries for FansEdge Customer Service Representative: $18. Likelihood of customers making future purchases. This website is a waste of time. I am going to pass the word to everyone I know who shops on this site to boycott it. Cloudflare Ray ID: 7c05bcc1d8d6599b Oh well. IMPORTANT UPDATE:Complaints Board has determined that FansEdge has an average credibility level of trust, with a legitimacy rating of 51%. Natalie called me to share about a few orders I made with Fanatics where an accidental "double order" was made by the system. After youve finished the return steps on the screen, you can choose the return method you want and download the returns label. That was two weeks ago and I still have not received. 2 MONTHS after I returned said hat. vid: da033870-e7e3-11ed-baa7-c540f2cec8dc. * FansEdge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. J, we are terribly sorry to hear that we have dropped the ball. Fansedge Customer Service Phone Number (855) 438-0678 . No portion of this site may be reproduced or duplicated without the express permission of Fanatics, Inc. vid: dc26dbc0-e7e3-11ed-a6f5-7f62ffae8c13, Do Not Sell or Share My Personal Information, CA Supply Chains Act/UK Modern Slavery Act, Shopping Internationally? It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. Great costumer service! They said they no longer do this. We apologize again for the inconvenience and hope to hear from you soon. This site is second only to FEDEX in being the most ridiculously obstructive site for live customer service. We apologize again for the inconvenience and hope to hear from you soon. I just placed an order and now, after reading these reviews, i think i should cancel my order and go with another more reliable company! Click here for more! We apologize for any inconvenience regarding your order. There wasn't. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. Julian, Hello Heather, I will be more than happy to further assist you. Did all of your employees take 365 days off? Fansedge sucks! Once you communicate with them you can tell it's not a reputable company. This salary trends is based on salaries posted anonymously by FansEdge employees. I visited their website and followed directions for returns. Please send your order information to [email protected] so that we can take a deeper look into the order. These people took my money without my permission. Their rep promised to contact me back as soon as possible. We truly value your business and we look forward to the opportunity to serve you again. This process is usually done automatically, but if unforeseen circumstances arise, it may take three business days or longer. Can't find the answer to your question in our Customer Care Center? I think I Good tip of advice is your reps understanding the deals that are happening and offering the best. Gain trust and grow your business with customer reviews. Overall product shipping and delivery process. We're on Twitter! Its 12/14/22 and I still havent received it. enviando un correo electrnico a You can access our Self-Service options via chat 24/7 or chat with a live representative if needed. Never again! Please give 2-10 business days for the refund to reflect. I placed an order yesterday and received an email confirmation. Any one able to find an actual phone number for them? This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. You know what? I'm very disappointed and I'll never buy anything from them again! Returned the item using label sent to me. By being centrally located, they are able to ship orders quickly and efficiently, which helps to keep their customers happy. Cloudflare Ray ID: 7c05bcc2fb980b5a Sincerely, Mariah. I don't normally spend 29.95 on shipping but it was my grandson's birthday coming up right away. Click on the Return Item(s) button and select the item(s) you wish to return. BE AWARE and stay clear of this scam company that runs by different names! These people are cons, they send garbage and refuse refunds, even when you try to refund the day you receive their trash, they charge huge fees to get your money back. Looking for additional ways to Contact Us? Just send it back! I contacted customer support and they claimed they delivered the package, but I never received anything. Told I would get order 11/11/2022. All three orders showed up on my bank account today! para nos informar sobre o problema. I sent them a message asking about the status of my order and received a computer generated response that made absolutely no sense. Usually I would look at the reviews first but forgot. Now, the 3x Yankees Tommy Bahama sweatshirt is no longer available. Facebook. Find out the latest news and analysis for NFL, NBA, MLB, NHL, Golf, EPL, NASCAR, CFB, and CBB from NBC Sports EDGE. So I was worried and called them. 1 FansEdge reviews. Horrible customer service. I am overall please with FansEdge and the way customer service managed to answer my phone right away. Their customer service is THE WORST. Can't find the answer to your question in our Help Center? Click on the Submit Return button and print out your return label. Hi Anne - If you could email us at [email protected] with the item(s) you wish to return, we can process that for you as a courtesy. i never received anything. Enter this coupon code at checkout and get free shipping on orders over $24. I look forward to assisting you with this issue. Please contact us with your order number so we may better assist. Return Policy is DECEPTIVE. Called right away and they refused to help. We also ensure all reviews are published without moderation. A website associated with FansEdge has been reported to be selling high-end brands at discounted prices, with many customers receiving counterfeit or low-quality items. We would love a chance to make this right. This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. No portion of this site may be reproduced or duplicated without the express permission of Fanatics.
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