alinta energy sustainability report 2020

The company's generated power comes predominately from gas-fired power stations, with a small amount (7%) of its power coming from renewable sources. Rules 124(1)(a), 124(1)(b), 124(1)(c), 124(3)(b)(ii) and 125(4)(c) of the National Energy Retail Rules. Through its retail operations Alinta collects names, addresses, birth dates, mobile numbers, Medicare and passport numbers, credit card details and, in some cases, individual health records. Alinta signs up customers using different sales . The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial counselling, in circumstances where it should have offered customers access to payment plans or assistance to join Alintas hardship program. Alinta Managing Director Jeff Dimery described the solar farm, which is part of the Alinta Fortescue Solar Gas Hybrid installation, as a benchmark renewable project. He said the start of operations is a giant leap forward in the race to a low-carbon energy future. eSZniCb$cMMHwqMb{! We care about accuracy. It has also seen customer complaints rise, with some customers complaining of heavy-handed tactics, including threats of bankruptcy. Had it not been for Alintas willingness to acknowledge the AERs concerns, improve its systems and processes, and offer substantial customer redress, we would have taken the matter further.. Alinta Energy services several states throughout Australia, including the Pilbara region of Western Australia. ARENA CEO Darren Miller said the project could unlock further investment in renewable energy in the mining sector and other remote and energy intensive operations. See something that's not quite right in this article? To share your thoughts or ask a question, visit the CHOICE Community forum. Remedial activities will be completed by December 2020. We have done the architecture and design at the high level for that, and ADH will be a core component of Alintas response to make the markets meet the five-minute settlement data, he says. therefore well placed to provide comment on the consultation paper. endobj Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion . As one of the countrys leading power generators and retailers, meeting the power needs of more than 1 million Australians, it also understands the importance of quality data to support decision making and operations. View our privacy policy. D9/ Z2v4yKJP "Whilst FIRB is engaging with Alinta it would not be appropriate to comment further.". Data via the Australian Energy Regulator updated annually. 5 xn"dt XDw+$VCo`l`T`S[ ;& ZHO*KuB3dYNhLT,M^OH^Og:w/~]U{?Ra^yd!bqUA7+ .>e|&&XNi'O.>cwe/VpANFfX?D9\ RxN2x7i"1|dz ^4{NGKfEixC V#p"E,tT" The Australian Energy Regulator has secured a record $35 million in civil penalties against big energy companies, including Origin Energy, EnergyAustralia and Alinta . On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Group's (Fortescue) Chichester mining hub. your location. Your email address will not be published. Market overview: Large-scale storage systems, Market overview: Microgrid control systems, The smarter E Europe 2019 special edition, Energy Storage North America Special 2018, Clean Power Research: Solar data solutions to maximize PV project performance, renewable energy power network in the Pilbara region. The spokesman said Alinta had been the subject of the commission's enforcement action. Delivered personalized content to support growth and meet regulatory needs. Then, at the prompt, dial 866-330-MDYS (866-330-6397). As of June 2018 it had totalled 543MW of renewable energy. Group Manager - Sustainability and Community. Hold Ctrl or Cmd to select multiple editions. This score is based on the company's Green Electricity Guide star rating. sw|"3%+3i(T"b7& By The Chinese-owned energy giant's written responses to 7.30 questions were also shared with CMO and state that at the beginning of 2019, Alinta initiated an audit by an independent third-party to examine its approach to managing privacy across the organisation. AER Chair Clare Savage said the investigation, which was brought about by complaints to various state Energy Ombudsman offices, also indicated that Alinta may have failed to implement its own hardship policy during this period, including by automatically cancelling customers payment plans instead of contacting them to assist with the missed payment. T^ Alinta's sustainability goal is to produce 1000MW of renewable energy by 2020. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. 251 0 obj <>stream We see . At Alinta Energy, sustainability means more than just environmental compliance. "]X1bQ!yYRo52vF%[vnTB;KQ$rmZ'.=9Do0gL^9QQm]):W)oP8JUekrAUy:[H8WkD. The company supplies power through a network of transmission towers, substations . Alinta Energy accused of putting customers' sensitive information at risk, The RBA has lifted its cash rate target from 3.6 to 3.85 per cent, marking the 11th increase in the space of a year, Reserve Bank of Australia meets to make decision on interest rates, Keep up with the latest ASX and business news, Follow our live blog for the latest from the Met Gala. This score is based on the number of complaints measured as a proportion against the number of customers. endstream endobj 103 0 obj <>stream Julian Polachek | 43 comments on LinkedIn Data via the Australian Energy Regulator updated annually. stream Jul 29, 2022 - 5.00am. Who are Queensland's most complained about electricity providers? This will allow up to 100 per cent of daytime energy requirements for the Chichester iron ore mining operations to be powered by renewable energy, with the remaining power requirements to be balanced with gas generation. The organisation needed a modern digital platform able to support the growth of the business and to meet its regulatory obligations. It does not offer GreenPower or carbon offsets to its customers, despite advertising sustainability. Leaked documents include a list of more than 10 secret FIRB conditions which largely relate to data security. 98 0 obj <> endobj As of June 2018 it had totalled 543MW of renewable energy. When asked if it was complying with FIRB conditions, the spokesperson said "Alinta is treated as being in compliance with the conditions imposed by FIRB while it continues to implement remedial activities endorsed by FIRB". In 2018, Alinta energy paid $300,000 for allegedly transferring customers without their consent. HWKk@(hV+ BqPzAk -'R u580AeC]Ho>. However, despite providing energy efficiency information on its website and producing a sustainability report, the company failed to comply with Renewable Energy Target requirements in 2016, and bought a $1 billion coal-fired power station in 2017. Our 35MW Battery Storage Project located at our Newman gas-fired power station in the Pilbara supplies consistent power to iron ore mining operations. 1 Assessment of Supporting Frameworks Report for the AEC (June 2017) `hlU(;\&O&@AD&@~eNf62$. The company owns and operates a number of power plants throughout Australia and in New Zealand. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. %PDF-1.7 % 7,263 (or 1.5%) of Alinta Energy's customers lodged complaints against the company in 2021-22. Google's. Enabled authors to update changes faster and share . With the firm data foundations in place he is exploring how AI and machine learning can be more extensively deployed across the business, building models able to ingest data from weather services for example, to better predict demand. Further information on data privacy can be found in our Data Protection Policy. Our social team are here to help from 8.30am-5.30pm EST Monday-Friday. Sustainability Report - 2020/21 Alinta Energy Pty Ltd - ABN 64 614 975 629 Renewable Energy Investment Fund Pty Ltd - ABN 85 624 371 259. GwzX)'I; %e0JNQM;M.Xk9A#fp)d7U53* This content is protected by copyright and may not be reused. Please agree to the privacy policy terms. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). ~2U/!*cYGy]o_b\Qtc-r>,WuW[X IP|7"RIJxz.D ,.K8?G3=r^w_. Alintas project will demonstrate how renewable energy solutions can deliver critical energy requirements for major mining operations and help reduce emissions. Alinta Energy has owned and operated power stations and the infrastructure to deliver power to Australian homes and businesses for more than 20 years. That landscape is now anchored by the Azure based Alinta Data Hub (ADH) which was designed, along with Alintas data and analytics strategy, in association with Accenture. Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Conditions include that all data must be stored within Australia and can only be accessed within Australia. Alinta Energy admitted that it breached rules 124(1)(a), 124(1)(b), 124(1)(c), 124(3)(b)(ii) and 125(4)(c) of the National Energy Retail Rules by failing to: AER Infringement Notice Alinta Energy AER32-2020 to AER34-2020, AER Infringement Notice Alinta Energy AER35-2020, AER Infringement Notice Alinta Energy AER36-2020 to AER38-2020, AER Infringement Notice Alinta Energy AER39-2020, AER Infringement Notice Alinta Energy AER40-2020 to AER41-2020, Court Enforceable Undertaking Alinta Energy 24 November 2020, Pipeline Capacity Trading and Day Ahead Auction, Compliance issues register: ISP & Actionable RIT-Ts, Public register of non-scheme pipeline exemptions, Regulatory Sandboxing Energy Innovation Toolkit, Alinta Energy pays penalties for life support breaches. %PDF-1.7 ):rGRqVAgfCD May 2020 - Alinta yet to comply with FIRB sale conditions - Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion takeover by Hong Kong-based Chow Tai Fook Enterprises. CHOICE Expert Rating: 59%Green electricity score: 31% Complaints score: 98% Call response score: 60%, How does Alinta Energy generate power?Coal: 28%Gas: 65%Renewables: 7%. The AER alleges that in some cases Alinta wrongfully disconnected customers for non-payment of their energy bills. Sources were not transparent during our 2020-21 survey. HWN@}G^}"% UZHLD0N}g!\+PHY{ggwt$L|v0~ f04(.wad(ft /}vn{>^o4 e E8 }EB/M\!ZHU9d"at(T@%FbeIa4#oH^MN1!EwuUHDnWKJL(^JJg^=v0v=zH5(pz=lK *jT- $ Z[+p~wR#db:u4ho h^f1ON@&CRl ;*oqe !(%%zH"s`O))]NpI|^U_I@`N+yc3 The ADH acts as a secure source of data detailing Alintas energy generation, as well as data from market regulators and networks and Walker is planning to add feeds from weather agencies and other sources to help with trading in the future. Walker adds that ADH also supports Alintas online presence and will be key to the new user experiences that it has on the drawing board. <>/Metadata 146 0 R/ViewerPreferences 147 0 R>> The spokesperson said the independent audit in 2019 highlighted "the need for a privacy management framework, privacy officer, encryption standards and data strategy and have been progressed". We're closed on weekends and. The project is a practical example of Fortescue delivering on its ambitious carbon neutrality target and demonstrates that renewables can power the energy needs of Australias mining and resources sector, she said. ARENA acknowledges the traditional custodians of Country across Australia and their continuing connection to land, sea and community. Stay informed. The average time taken to answer a call made to Alinta Energy is 102 seconds. The higher the percentage, the better. One of the first projects to take advantage of the ADH is the Unbilled system that provides accurate and auditable accrual data to the business. >H{LvD[>x?_^a Alinta LGA, renamed to Jemena on 4 August 2008, which manages energy infrastructure assets in the eastern states of Australia including Queensland and New South Wales, and gas pipelines and gas and electricity distribution networks in Victoria. Under the new owners, Alinta has been aggressively signing up more than 2,000 new customers a day. 2020 to give our customers experiencing financial difficulties time to adapt to their individual challenges. 5.9% of callers hang up before their call is answered. Page 6 Alinta Energy - Sustainability Report 2018/19 SWIS NEM Pilbara NWIS 112MW cogeneration 514MW gas-fired generator 148km gas pipeline R Owned . We present knowledge sharing from experts in energy technology, innovation and business. One of Alintas early wins has come from its retail pricing analytics engine which is fuelled by data from the ADH and has proved an enormous support for Alintas retail pricing team. 1 Jul 2019 - 30 Jun 2020. I cant understate the engineering challenge of designing and building a renewable solution on this scale, in a harsh environment like the Pilbara, to meet the reliability standards of mines like these.. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/alinta-energy-accused-of-putting-customers-information-at-risk/12006752, Get breaking news alerts directly to your phone with our app, Help keep family & friends informed by sharing this article, Reserve Bank hikes cash rate to 3.85 per cent as Qantas announces Alan Joyce's successor, RBA interest rate rise catches markets, banks and borrowers by surprise, Businesses to be forced to pay superannuation on payday, meaning more retirement income for workers, Health minister launches war on vaping, Medicare reforms, Doja Cat, Margot Robbie and Nicole Kidman attend Met Gala for fashion's biggest night. Microsoft News Center Alinta Sales Pty Ltd (ABN 92 089 531 984) trading as Alinta Energy A Level 18 Raine Square, 300 Murray Street, Perth WA 6000 P PO Box 8348, PERTH BC, WA 6849 T +61 8 9486 3170 F +61 8 9266 4688 W alintaenergy.com.au 19 March 2021 RET and Energy Section Clean Energy Regulator GPO Box 621 On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Groups (Fortescue) Chichester mining hub. This is a slight decrease from the 4 out of 10 score it earned in 2019-20. 4 Ford Sustainability Report 2019/20 STRATEGY AND GOVERNANCE PUTTING PEOPLE FIRST PROTECTING OUR PLANET CREATING TOMORROW, . Last chance to get your entries in for the 2023 Microsoft Partner of the Year Awards! ARENA Chief Executive Darren Miller said the commencement of operations at the solar farm is a major boost towards a low carbon energy future. <> The ADH in fact underpins all of Alintas back office functions, supporting everything from finance to HR. kgB#HtOOw==6f:{bz_jZ-?Wxb:/6/?_JeQQ\%JGI*MoV_~,4N#iH.#D-S>([t_]e: 2Y'I,;9O*LxNh*K NpTQ:1':ApDvJY To us, sustainability is about delivering lower emissions energy thats also reliable and affordable. FFI's acquisition of a 60 per cent equity in Dutch-based High yield Energy Technologies Group. 2 0 obj We fund projects and share knowledge that drives innovation and commercialisation in renewable energy and low emission technologies that align with our strategic priorities. The 2021 Sustainability Report details how we are working to get energy right for our customers, communities and planet. Then the third part is having that scalability in our processing so that we can run models real time, to drive real-time decisioning rather than just doing historical or trending analysis.. "There clearly wasn't much pre-vetting or due diligence done in the sale of Alinta, otherwise how could they [the government] allow a company with such a reckless approach to privacy and data to be sold to an overseas company?" 100 PERCENT RENEWABLE ENERGY FOR ALL OUR MANUFACTURING SITES BY 2035. . And in the case of Alinta customers, if you were required to make an upfront payment or see a financial counsellor when you indicated you needed help, relief may be available., Pipeline Capacity Trading and Day Ahead Auction, Compliance issues register: ISP & Actionable RIT-Ts, Public register of non-scheme pipeline exemptions, Regulatory Sandboxing Energy Innovation Toolkit, Alinta Energy Retail: alleged hardship breaches.

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