Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. You might also forget youre chatting with someone, come back 10 minutes later, and the rep has already terminated the conversation. By taking proactive steps and having a backup plan in place, you can minimize the disruption caused by an Xfinity outage and ensure that you stay connected even when faced with unexpected network issues. Please DM me with the first and last name and service address along with the zip code to check on it. if youre going to do scheduled maintenance how bout you let people know ahead of time? Many Xfinity users have been reporting that the internet service has been down for a few hours now. Users affirm that the outages have been constant lately ( 1, 2, 3 ). Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. So, you need to act fast. @kierstenbrunn Ugh thats good to hear, Ive just been using cellular hotspot since we cant get Comcast and its so slow! At the moment, we haven't detected any problems at Comcast Xfinity. 34952 Port St Lucie, FL You can access the map on Xfinitys Status Center or with the Xfinity My Account mobile app (available on Google Play or the App Store). Simply login and check the credit eligibility. If all requirements were meet and youve not reached the credit limit, youll see credit displayed in your account. Theyre the worst. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Comcast Xfinity Outage in Memphis, Tennessee - Is The Service Down? You can do this by visiting the Xfinity website or checking their social media channels. Power outage=no internet from Comcast | Xfinity Community Forum . Now I wanted to upgrade my device to iPhone 14. @Xfinity Derek 6 months ago A budding entrepreneur by profession, and a psychologist by education. Check for a Service Outage - Xfinity Support Latest outage, problems and issue reports in social media. 03:28 pm (IST): Some Xfinity/Comcast users are receiving emails whose content is only This mail has no content, and the Xfinity support team is asking for more details. Original story (published on March 16, 2021) follows: Just in case youre trying to get your head around why Xfinity services arent working for you, find solace in the fact that you arent the only one facing issues lately. Cloudflare Ray ID: 7c0c360e2d7538b4 Theyre the worst. Have you signed up for the text through our app? So what do you do when Xfinity by Comcast has an outage? If this doesnt work, youll be prompted to schedule an appointment with one of the technicians. GeeWhiz! How am I suppose to get my job done? Jeff Shell, CEO of NBCUniversal, Steps Down After Inquiry - The New 06:50 pm (IST): The recent outage with Xfinitys email service appears to have been resolved as we havent come across any fresh reports on Twitter. @Xfinity why do I pay $200 a month and my shows dont record nor appear on demand??? COMCAST. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Check out our Xfinity troubleshooting guide for some TV and internet support tips. Ah my usual (almost daily) Comcast Internet outage. But while youre sitting by candlelight or working through the Sunday crossword, you can still use some Xfinity services. Looks like Xfinity/Comcast is going through an outage in some of the regions. Is Xfinity Having an Outage in Pennsylvania Right Now? 11:32 am (IST): Fresh reports on Twitter and Downdetector indicate that Xfinity users are facing issues with the internet services around the San Francisco area, Chicago, and a few other cities. @brclothwrites Considering how often Comcast goes 'down,' mysteriously, we already are Hey @xfinitymobile @Xfinity I purchased a line for Xfinity with BYOD. OUTAGE. By signing up, you agree to our Terms of Use and Privacy Policy. The density of these reports is depicted by the color scale as shown below. (Source). Instead, take a deep breath and follow these steps: 1. He's very determined in what ever he does and hacking account is one of the things he does best. Please know we're working hard to get services restored as soon as possible. Our mission is to educate consumers about cable, internet, steaming and home services. down in stockton 95219 ca for day number 2 working on day 3, Dan 6 months ago You can email the site owner to let them know you were blocked. It is the largest provider of cable broadband in the U.S. by coverage area. You can also find answers to general questions related to WiFi and internet connection issues. | Dec 7, 2022. All I get when I call the # for help is a bot that doesnt understand that I think my modem blew due to a lightning strike to my apt bldg. https://t.co/sJXooIWuaU, I understand how important it is to have working services at home. Criterion Digital 2023. My shows buffer. Internet is slow but upload won't work. Is Xfinity Having an Outage in Michigan Right Now? Well, according to the ACSI Telecommunications Report of 20202021, Xfinity was the third most improved telecom company when it came to customer satisfaction. Other factors include; utility work done underground, tree trimming, etc. How is your service doing now? This is because the service is impaired or not available. We keep getting an error message. Downdetector The area with green on the map means there no outage. If youre still experiencing service problems after checking all of your Xfinity equipment cables, use the following resources to confirm that Xfinity has a service outage in your area. What do you think @danawhite - ur losing money right now, You know your ISP is pure shit when the xfinity stream service is the ONLY thing not working with my @comcast internet. The latest reports from users having issues in Mobile come from postal codes 36609. All I get when I call the # for help is a bot that doesnt understand that I think my modem blew due to a lightning strike to my apt bldg. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. Xfinitys callback service lets you schedule a phone call with an Xfinity customer support agent and avoid having to stay on hold all day. I need a live person to call me to troubleshoot & see if/how I need to get a new modem. Xfinity Outage: Service Down and Not Working - Outage.Report $140 a month and its been out all day. Some of the links on our site are from our partners who compensate us. 2010-2023 CableTV. This is important for any household that has several people working from home, streaming, or downloading at the same time. When an Xfinity outage occurs, having a backup plan in place can help keep you connected. Its back! @KnicksMemes Cant watch the Knicks cuz xfinity took out the msg network, @ZillionRoss @Xfinity Uhhhh, so that's why you couldn't stream Minecraft gameplay reception. Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). All rights reserved. The amount issued is not fixed and it cant be more than your normal monthly bill because remember youre receiving a pro-rata credit when it happened. Please let us investigate this and ensure you are able to get back connected. For instance, a car mistakenly hitting a pole with Coax/fiber attached to it. If you're experiencing an outage, you'll see a banner at the top of the Status Center and Outage Map pages. @XfinitySupport internet down since 12:00 PM in Roseville CA. For the rest of this year I will occupy a Comcast employee with endless questions about HBO which will cost them way more than the two day refund the THEIVES refused to credit explain HBO to me again cause employees cost money which package has HBO? Come on. If you have any tips or frustrations you wish to share, please leave a message in the comments section! When the internet didn't work the first day, thry had a tech out to fix it the next day. (Explained). Downdetector also conveys an outage (as can be seen in the live outage map below). Real-time problem & outage monitoring We tell you when your favorite services are down or having problems. In today's world, we rely on technology more than ever before. This sucks, My #TMobile 5g WAN went down! Visit our Xfinity Wi-Fi hotspots guide to learn more about the service and find your nearest hotspot. If the issue persists, but there is no reported outage, go ahead and troubleshoot it. source, Internet issues had to shut down stream , thanks Xfinity And then not picking up the phone. Needed to work from home late last night & down, now down tonite. Click to reveal You can do this by visiting the Xfinity website or checking their social media channels. ?? 195.228.152.16 Earlier, some customers experienced intermittent service disruptions as a result of a network issue. source, Hey If youve got equipment troubles, our Xfinity troubleshooting guide can help. Click submit and wait for a confirmation message. Click on any icon on the map. (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. See also: Xfinity Overview | Xfinity TV | Xfinity Voice | Xfinity Bundles | Xfinity Channel Lineup | Xfinity Customer Service | Xfinity Availability Map | Xfinity Deals | Xfinity Free Installation. We cant give a credit yet until everything is back up and running. We know thats frustrating to hear as a Comcast customer. Chantel is all about finding the best tv or streaming service to watch as many football games as possible to keep her Fantasy Football team in check. Faith Keeton 6 months ago While Comcast outages are usually region-specific, it could be the case of regular maintenance as well. Reset your equipment. @XFINITY Why is your WiFi having issues my WiFi keeps going out this needs to be fixed! This also happens with other providers such as Cox or Charter Communications for example. Xfinity business customer service . The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. 09:39 am (IST): Recently, the Xfinity subscribers have encountered an internet, TV, and Voice outage that lasted for a few hours. Our expert Xfinity Mobile experts would be able to help with checking into this further and making sure you have a great connection on your phone! #comcastoutage, @att where service is so bad that you lose service even if @att is not your service provider! Search accounts based on account number, or chat online. Yes, you can but your request can only be valid within the 120 days when the outage happened. No natural disasters no accidents no nothing and its still down. Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. 01:00 pm (IST): The latest reported Xfinity service outage has been fixed. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. The squirrel might start chewing PVC coating. Mobile and Spanish Fort. Download or Sign in to Xfinity My Account - Get updates on outages, report service interruptions, and see when your service is expected to be restored. 87112. @Xfinity you guys need to fix this outage problem asap, @XFINITY Customer Service issues. Apart from user reports, the Down detector also conveys an outage in some of the regions (as can be seen in the map below): A user has now shared the Maintenance notification which explains the internet issues. If the performed troubleshooting didnt work, you have the option of making an official report through the status center. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). Pretty sure I'm about to leave Xfinity. Ah my usual (almost daily) Comcast Internet outage. Internet Outages Map | ThousandEyes If you are experiencing problems with Comcast Xfinity, please submit a report below. With this, youre already informed of the outage. What happens if I move my Xfinity Internet, Xfinity Voice, or Xfinity TV services to a new address? #comcastoutage #Oakland #BayArea The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Mobile and surrounding areas. For the most accurate information, please ask your customer service representative. Every time #xfinity runs a commercial touting their excellent speed and connection, my internet goes down. We would love to get this resolved. Xfinity Outages | CableTV.com Any official word on the matter? Internet outage and I find out when my security cameras are down??? We are committed to sharing unbiased reviews. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible. Were yet to locate a word from the official service channels or their social media handles. After venturing down the depths of the internet, I discovered that this game actually IS on Comcast.?! If there is an outage, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). I'm sorry that's been happening @user_ed052e! Weve answered some of the top customer support questions that you might have to help you through a smooth process of contacting Comcast Xfinity's customer support team. Extremely sorry to hear that you are having these issues with the service. Share them here. This is a situation where a subscriber is unable to continue using his/her service or make a request for a new one. Your equipment might be causing the network issuefollow our Xfinity troubleshooting guide for help. Up and down fro the last several days now. So over Xfinity. The majorly impacted areas will be on the left. This is unacceptable. Comcast/xfinity down in Oakland/emeryville ? Xfinity outage or down - All errors & problems in real time This website is using a security service to protect itself from online attacks. (Source), xfinity went down before I could spend my resin tonight @comcast please i need to do my dailies (Source). Stay updated on the latest products and services anytime anywhere. Blame Xfinity (Source), Xfinity having an outage just killed my vibe. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. source. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Download Xfinity Connect - With Xfinity Connect and our Voice2Go feature, Xfinity Voice customers can make and receive calls with their home phone number using their mobile phone. Click the Check for Issues button. You can report your Comcast wireless problem by calling customer support center. Comcast/Xfinity is down again and users are experiencing internet issues. This is another place to check if there is an outage: For those affected by a recent service outage, make sure to check your account to confirm if youre qualified for an outage credit. A limited number of users are still reporting that thier internet is not working. (Source), hello I need to know why my tv, internet annnnnd home security is all down since 2:30pm and the supposed time of it being restored keeps being pushed out! Xfintiy says the most common way to fix internet service issues is to restart your modem. It is the largest provider of cable broadband in the U.S. by coverage area. - Nico. Xfinity's official Twitter and Facebook accounts are the best place to look for real-time updates about service outages. Which really sucks when working from home. This can often help clear up any minor issues and get your service back up and running. Regrettably, you are not the only one experiencing this issue. Try visiting the following official links: Hello there, please feel free to DM our team! What in the world happened?? @comcast @DeptofDefense Ive raised the issue of the Joint Ethics Regulation with @comcast. First, check for an outage in your area. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. 1/2, Cause why tf am i otp with comcast customer service and im suppose to be getting otr at 5, @Xfinity yal have the worst customer service EVER IN STORE ONLINE ON THE PHONE I HATE YAL. Xfinity customers, heres what to do if youre having internet or cable TV issues. How am I suppose to get my job done? The Down detector also confirms the outage. Spectrum T-Mobile Xfinity by Comcast AT&T Reddit Verizon Champions Legion Facebook Cox Youtube Hunt: showdown Call of Duty League of Legends Instagram Microsoft 365 Dragon Ball Earthlink Google Sparklight Twitter Mediacom Amazon Fanduel Chime We truly appreciate your patience while we work in the issue. It's going on 7 hours #comcastoutage #fail. source. Going by reports proliferating on Twitter, Xfinity/Comcast users in some areas are experiencing an outage. And when a user asked about compensation for this outage, this is what Xfinity support has to say. Facility where I work not happy campers. @XFINITY why isn't the SAP feature working for the MLS game right now? updated]. I am reaching out to let you know that the interruption has been cleared. 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. Lost your internet service again Sunday still waiting what's going on?? I work from home. - Nico. For fast Wi-Fi internet access, Comcast customers who arent on a prepaid plan can connect to a neighborhood Xfinity hotspot. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. These offerings are usually available in triple play packages. Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. Theyll be able to help you with most of your cable TV, WiFi, and internet service questions as well as help you with any buggy tech issues, or at least direct you to someone who can. Xfinity hasnt confirmed or denied the outage yet. Football weekend coming up and many angry folks here. Ive literally spent my entire day trying to get my WiFi activated and yal have given me nothing but a run around from employees hanging up on me multiple times the employees in the store I will blast yal every fckn day til yal get my shit right @Xfinity, @Jackyll_ @RESPAWNProducts Tell me more!? Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. Negative, as yet. This could include using your smartphone as a Wi-Fi hotspot or plugging into an ethernet cable if available. Well xfinity in an outage guess its bed time (Source), Once again, Xfinity is having large nationwide outages. Each individual's unique needs should be considered when deciding on chosen products. Reports Dynamics 0 2 4 6 8 10 12 PM 03 PM 06 PM 09 PM Wed 22 03 AM 06 AM 09 AM Saraland United States of America Once you notice this, check the following; This is as a result of external factors which cant be really controlled the Xfinity. Going by the latest information coming from services like Down Detector, it appears that Comcast is also having an outage in some regions as of now. Mobile data speeds wont be as fast as your home internet service, but theyre a workable backup during a power outage. Service Status Center | Comcast Business Xfinity mobile network down? | Xfinity Community Forum Also, reports on Downdetector convey the same. [Cont. If you need guidance in troubleshooting TV picture or signal quality issues, you can find some of your answers online at Xfinitys support page.
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