optimum can't rewind live tv

Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. In the top right corner, you'll see a little chat icon near the bell icon. This is usually positioned on the lower portion of the box and is a small, red Reset button. Finally, you can purchase standalone DVRs from many major electronics stores. After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. 0000102376 00000 n WebIf you are connecting to a Dish TV, you will have to go into your TVs settings and enter the code that appears on your screen in the Alexa app. 0000042106 00000 n 0000016551 00000 n I'm having the problem on more than one TV. The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. Bummer! Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. I've tried everything available to me by Xfinity but nothing has worked. It's so irritating. 0000012443 00000 n sKYI\=N 2T#j`LK^@.p\67#>$tDdj-I%I1?^kE0rMA5hbQP&Qt.-KTlK/:dmfF3(m';{y^8>ArFe""a:$C(a8 To cancel Optimum service, call Optimums local customer service line for your region. Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. It is the X1 Xfinity box that is being referred to. 1. hWioFKIeF@K+ M$#ow):m~Xr7V1c 2DKItid"J\GawK4WEUg+8b0vu 3l189&^]=dy6cn1 ,6J?>,8o=68 {pEGnfT2m98R43jLM5SbR{UQ;I5K[2Sc~XKf$]m|bFSVOFZ d-=zG4zOt>4NiDc%:)>SATRE3jiNtEtC_~B-b^li\]LMY6 ).1]Wq*}UsAla8Rf55@wf6j^>;X K`Gp9 The quickest and easiest way is to log into your Optimum account and select the Pause option. If the batteries check out, make sure that nothing is blocking the direct line of sight between the remote and the cable box. 200 Jericho Quadrangle Actually you should be able to fast forward a live feed. 115 0 obj <>/Filter/FlateDecode/ID[<17496DD28B053A47BCB3598E83DC95FA>]/Index[97 30]/Info 96 0 R/Length 89/Prev 107423/Root 98 0 R/Size 127/Type/XRef/W[1 2 1]>>stream Then, press FF, to see if those 30 seconds have been "buffered", and if the playback from the buffer is at a "fast-forward" speed. Optimum offers a variety of packages that offer different levels of service. In order to use Optimum DVR, youll need the right equipmentan Optimum DVR receiver, a compatible modem and router, and an HDTV. Please post here if you figure out the issues. Most cable companies offer their own branded DVR, but there are also several third-party options available. This website uses cookies to improve your experience while you navigate through the website. ET on Saturday. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 2 years ago. Jericho, NY 11753. This cookie is set by GDPR Cookie Consent plugin. It is a pity about the lack of a live pause feature though. Click to reveal If they have, replace the batteries with new ones. 0000010754 00000 n endstream endobj startxref The action you just performed triggered the security solution. HtTyTSw~XCH% The quickest and easiest way is to log into your Optimum account and select the Pause option. For this purpose, you need to reset the DVR by locating the reset button of your DVR. I cant fast forward.I cant pause I cant replay nothing. Visit Optimums support page to find tutorials thatll answer common internet, TV, phone, and account questions. @3vny/_770bmTDu6h]k4rfRz`-z86Zr2eX_u\o0iXQU+Mn!3@~jFdX\B f*4K Cb8P_YpB_LL3aPh=nznk9|p62K+`+"DGWU5#2;>~zS].8%;I/h)#u_E!l~3h/LWB7Y. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. An official employee, such as myself or whoever is first available, will respond. They also include all the local channels (ABS, CBS, NBC, Fox) in the service, which is a great. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. 0000002964 00000 n | Jun 8, 2021. I'm running into the same problems. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. Your PVR should be buffering the "live" feed, which should allow you to "rewind". Press the "pause" button your remote, to show how much of the feed is buffered. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. Does it? WebMy live rewind feature is not working GetHuman4165996's customer service issue with Optimum from December 2019 Help with my Optimum issue First: share to improve 0000015888 00000 n @XfinityThomasC I am having same issue and reported and still no reply.. The specifics of the Optimum DVR service and associated costs will vary depending on your location and the specific package you have. Please rest assured, you have reached the right team for assistance! The cookie is used to store the user consent for the cookies in the category "Analytics". Yes, there are DVRs that dont require a subscription. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. If the power indicator light is off, then the power outlet may be defective. Optimum DVR offers a variety of features including the ability to record and store up to 200 hours of HD programming, pause and rewind live TV, record two shows at once, access and stream recorded shows from anywhere, and more. Your future is only a connection away. Now you can record up to 15 shows while watching any live or pre-recorded show, from any cable box in the house. And if you directly compare Streaming Services with Optimum, then with the base price of Optimum, you will get Youtube TV, Hulu and Sling TV. To view your recordings, simply go to the My TV menu and select Recorded TV. Third, check the cables themselves. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Otherwise, you can watch it on demand when it finishes. But you can resume enjoying your Optimum bundle when you get back. Pluto TV is available on all major hardware platforms, including Roku, Amazon Fire TV, Android TV, Apple TV, PlayStation, Xfinity, and Chromecast. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. You can't fast forward live tv unless you have previously paused it or have rewound it. System refresh works for a while, but continues to happen often. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. So irritating My X-1 box just stopped rewinding and pausing today. Spontaneously. hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F Optimum customer service is available from 9:00 a.m. to 5:00 p.m. A drop-down list appears. #GetCloserGoFarther with award-winning Internet from Optimum. 0000000016 00000 n WebTo correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. A digital video recorder, commonly known as a DVR, is a device that records television programs. Finally, select Return to. Does it? I reset the box daily, but the problem returns, normally within 24 hours. WebIt's the deadliest job on Earth: crab fishing off the Alaska coast o See more. What is the formula for calculating solute potential? Seems like a flaw in the system as it affects many many customers. To be able to do this, Xfinity would need to store the paused data in the cloud. It worked fine yesterday but not today. Saturday's new independent sprint day was an interesting event - on and off track - and saw Sergio Perez claim another street track victory to close the gap on Max There is no rewind or ff working!! You wont have to pay your full bill during each billing period, but youll still have to pay a small monthly fee while your service is paused. Select "Xfinity Support" from that list, - An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. %PDF-1.3 % Your PVR should be buffering the "live" feed, which should allow you to "rewind". Wait 5 seconds and plug it back in. I'm tech savvy as shit. You have reached out to a team of experts who are ready to do what we can to have this resolved. This lets you start, stop and manage recording from outside the home, as well as search for programs, set up auto recording for your favorite shows and receive recommendations for programs to record. ET. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The Xfinity Stream app and stream website do not have the option to pause live TV. However, when I do, the stream skips to a totally different point in time on that channel. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. 0000011574 00000 n Stay updated on the latest products and services anytime anywhere. Your Shaw PVR cannot "fast forward" on a "live" feed, bec Yeah, live means it's happening right now, so aside fro Actually you should be able to fast forward a live feed. Lamps work. It comes with up to 10 Mbps of download speeds, unlimited local and long-distance calling and up to 220 channels. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. #7. oblongOOblinkers said: And I also just read that 2021 Sony's don't have any catch up apps either. System refresh works for a while, but continues to happen often. This cookie is set by GDPR Cookie Consent plugin. You can't fast forward live tv unless you have previously paused it or have rewound it. If all the above steps dont work and youre still experiencing issues with your cable box not getting a signal, then you should contact your cable provider for further assistance. Click the direct message icon, 2. + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. I wish I could just talk to someone at comcast, but of course you can't. Seven Altice Mini boxes, but they require an AlticeOne modem/router/STB. Select Fire TV from the video section. aq|Y:V)3 See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Optimum Channel Option 1 Unplug your cable box from either the wall outlet or the box itself. 0000014111 00000 n Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you select Record Series, you can select a series to record and then the storage device, and your Set-top Box will record all future episodes. Optimum is not available in your area, but we can help you find a provider that is. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. All rights reserved. If anyone can they should be with how large they are. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. Another button on your remote should go "back" 5 minutes, each time that you press that button. There is no buffer. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The Samsung boxes are the only way to have full optimum tv without using the altice one modem router combo box, which is Some packages come with access to DVR service while others do not. Try swapping out the HDMI cable for a new one to make sure that it isnt damaged. 87 0 obj <> endobj xref Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened. WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. When I'm warching a recorded show everything is okay. Save my name, email, and website in this browser for the next time I comment. The reset button on an Optimum cable box can be found by first accessing the underside of the cable box. I too am having issues rewinding. Have you completed a cable box reset to any of the TV's, has there been any changes? Remote control sticking on fast forward and rewind when watching live tv Go to solution Hi, when I am watching live tv, if I try to rewind to a few minutes to rewatch something, my remote keeps rewinding until it gets to when I started to watch the programme. Google is king of the cloud and their big selling point is their awesome DVR service. However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. There are a few reasons why your cable box may not be getting a signal. 2022 Shaw Communications. +Use the ARROWS to highlight Record and press SEL. You can also go to a local Optimum store and choose to pause your services. 0000003572 00000 n Sep 20, 2021. Thanks for bringing your TV plackback issues to the attention of our community! @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. Oftentimes, performing a System Refresh on your X1 box can fix most issues you may experience not unlike yours. You also have the option to opt-out of these cookies. 0000001663 00000 n You want to watch TV on your time, so weve built a DVR that lets you. Who is the owner of Cablevision Optimum West? The functions work fine on recorded shows. @Mike1234Give the BlueCurve equipment a power cycle and see if that helps. Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. If youre not getting a picture or you see a blue or black screen, check that your Press ESC to cancel. Optimum also offers VOD (Video on Demand) and network apps such as WatchESPN and other apps that offer access to the latest shows and movies. Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. This is only on live TV. Guilty of the latter. Does it? 0000014964 00000 n Record a program that youre watching If you like what youre watching, its easy to start recording it. Web Pause a live program, rewind and play a portion of it back again and fast-forward to catch up to live TV. Scan this QR code to download the app now. I dont understand what happened I was able to pause, fast, forward rewind. Am I missing some other hardware that they're not advertising? Plus, live sports (if that ever happens again) still relies heavily on broadcast television, and requires some form of recording for delayed/on-demand viewing. Enter your zip code below to find internet and TV providers in your area. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. Ive had this system for about two years now. But I hear you can't rewind live TV? Says top box function not available same as many of the other comments here. Make sure you are signed in with your Xfinity credentials. Enter your zip code below to see if Optimum services your new address. These cookies will be stored in your browser only with your consent. Thanks in advance. Do not ask or give PII. Are you still having issues with the DVR rewind and fast-forward functions? Cookie Notice Additionally, Optimum may also require a credit check or payment of an installation fee. If the connections appear to be good, then check to see if the cable box is receiving power. @Mike1234-- There is no Rewind orFF working. Actually you should be able to fast forward a live feed. 0000126097 00000 n Press the "pause" button your remote, to show how much of the feed is buffered. The cheapest Optimum package is the Optimum 10 package, which starts at $24. I get a message that the set top box doesn't support it. To transfer an Optimum account, fax Optimums account transfer form to +1-516-803-1688 or mail it to Optimums office: Altice USA My X-1 box just stopped rewinding and pausing today. Press PLAY when you want your program to resume. o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X Youll need an Optimum ID to access your DVR away from home. We appreciate the time you've spent with us and hope for many more. pPb$bD;1Tl[\Xl* C6D`0x1Fgl4 SQel Privacy Policy. Select Manage devices, and then Link Another Fire TV. Choose the Fire TV you want to control. You can email the site owner to let them know you were blocked. To start recording, press the Record button on your remote, then select either Record This or Record Series. But for the life of me I cannot figure out how to setup a home with Altice/Optimum service onto seven televisions. A DVR (Digital Video Recorder) is a device that will record content that you get with cable TV. Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. The homeowners just want to watch TV that isn't complicated. ET on weekdays and 9:00 a.m. to 1:00 p.m. Each TV box is $7.50 per month, and DVR storage service starts at $10.00 a month for 150 hours and $20 a month for 300 hours. Make sure to mention the package you want to switch to, so they can confirm that is the one you want. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually 0000102473 00000 n If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. In the top right corner, you'll see a little chat icon near the bell icon. Do you have that? To record on your Optimum TV, you need to have an Optimum-enabled digital Set-top Box or a TiVo device, as well as an external storage device (e. g. DVR, USB flash drive, etc. ) Optimums footprint covers New Jersey, Connecticut, and much of New York City, so if youre staying in the New York tristate area, youll likely be able to transfer your Optimum subscription to your new address. This cookie is set by GDPR Cookie Consent plugin. Rewind a live So irritating. If that still doesnt work, try plugging in another cable box and seeing if it works. The recording will automatically stop when the program ends. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. This will stop all of your Unfortunately, Xfinity's X1 DVR comes with a few fees. How many shows can I record at a time on DVR optimum? 0000002263 00000 n

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