Run the Dell PC diagnostic tool. Press and hold the Power Button of the Laptop Now release the power button and check if the laptop has turned on. If your laptop won't power on, even when it's plugged in could have a faulty power supply, battery, motherboard, video card or RAM. Note that one time I convinced Dell to fix another problem (boot rom was corrupted after Dell support SW tried to update it) and they put a new motherboard in and I had the problem occur within weeks of receiving it back from Dell (maybe that says it's not a motherboard problem). The system BIOS is the first piece of software your computer must run when it turns on, so restoring it to the default settings could fix booting issues. If your Dell laptop is affected by a virus or malware, it may not turn on or boot up. If the machine isn't turning on at allno fans are running, no lights are blinking, and nothing appears on screenyou probably have a power issue. If you suspect there's a problem with your hard drive, turn your laptop off immediately and don't repeatedly try to restart it, because continuing to use a damaged hard drive can make it more difficult to recover data from it later. Learn how the long-coming and inevitable shift to electric impacts you. Is your Dell computer not turning on? Reseat the AC adapter by following these steps: If the AC adapter LED indicator is on, go to the next step.If the AC adapter LED indicator is off or turns off when connected to the laptop, contact Dell Technical Support for repair options. If the computer seems to start properly you hear the startup beep and the fans come on, but you never see anything on screen then you can test your laptop to see if it is only the display that is not working. Carefully inspect the power receptacle on the laptop or tablet for damage. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Aside from straightening a bent pin or cleaning out some dirt, you'll probably need to seek the services of a professional computer repair service to correct any major problems you see here. I have a similar problem with a Inspiron 5458. You might also try bootingwithoutcertain hardware, like the graphics card or one of the RAM sticks, in case they're faulty. Then press and hold the laptop's power button for 20 seconds. You can do this in Safe Mode. 6 ways to fix it, Why is my laptop hot? If you notice damage, contact Dell Technical Support for repair options. You will lose all of your files and software during a factory reset, so use data recovery software to retrieve anything you want to back up if you can. My Dell laptop wont turn on but light is on? It will be a little more expensive, but you will know that you are getting a . thank you for telling me about the power refresh. Reboot your computer and access the Boot menuusually by pressing F11, F12, or some other key defined at startup. Your computer won't turn on if it's not getting power, so you need to confirm that the power source is working correctly. Jan 10, 2019 by If it starts OK, allow it to boot all the way to the Windows desktop, wait for the HDD activity to settle a bit, then check the charge status of the battery. Until you get it replaced, feel free to use your computer, so long as you're close to a power outlet! Factory reset your PC. There is no LED or sound indication that the laptop is turned on. Your computer should then give you the option to boot into Safe Mode, Safe Mode with Networking, or Safe Mode with Command Prompt. He explains the same situation from his own experience which solved my problem. A laptop or tablet often has a similar connection between the button and the motherboard, but it's nearly impossible to access. Dell Precision 5530 won't turn on I shut down my laptop and left for a while. Resetting the BIOS to default values is helpful. When it has completely shutdown, switch off and disconnect the charger from the laptop. This post will walk you through some solutions to fix laptop black screen issue in Windows 11/10/8/7. Here are some troubleshooting steps to take that can help narrow down the issue. Here's a link to the service manual for the laptop. It's possible you have some nastymalwarethat's preventing your computer from booting. Just troubleshoot the problem depending on your actual situations. From there, you can head intoUtilities > Securityand run a virus scan withESETand a malware scan withMalwarebytes. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. From there, you can scan for viruses and delete programs that can be causing startup issues. Test the power button on the front of your computer's case and replace it if it fails your testing. You can then transfer the files. If it starts OK, allow it to boot all the way to the Windows desktop, wait for the HDD activity to settle a bit, then shutdown the laptop in the normal manner. Hard drive-related error messages such as 'No Boot Device,' 'No Bootable Device,' or 'Boot Device Not Found,' or 'No bootable devices were found.'. Possible reasons why your Dell laptop won't turn on include: If your Dell laptop won't turn on when plugged in at all, then the problem lies with your power supply or the computer's internal hardware. Christine Baker is a marketing consultant with experience working for a variety of clients. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If this did not resolve the issue, go to the next step. Click on the AC Adapter connector link at the top of the page in the manual to go to the relevant section which shows the necessary pre-requisite steps and then the procedure to remove the connector. The laptop battery might not charge or charge slowly. If you find any faults in the power cord, replace it. This used to be an easy process in Windows 7, because all you had to do was press F8 as you booted up. If so. Besides, you can know what is causing the boot issue of Dell laptop. There are several possible reasons why a desktop, laptop, or tablet computer such as a Surface Pro fails to power on, so you must step through a complete troubleshooting procedure like the one we've outlined below. If you see an error code on your screen during startup, check our list of common computer error codes to identify the problem. It will drain any residual power. Try starting it again. Power issues may be caused due to faulty ac adapter or charger, faulty battery, frayed or damaged power cable, faulty power button, or a system board failure. Here are some recommended articles for you. iPhone v. Android: Which Is Best For You. Her expertise includes social media, web development, and graphic design. If you are encountering Dell laptop not turning on black screen, get solutions from our previous post - How Do I Solve Windows 10 Booting to a Black Screen with Ease. Try a different power brick if possible, and try replacing the battery if that doesn't work. @techgeek2009. If you push and hold the power button for the specified amount of time, the dell laptop will remove any stored power on the system . Batch convert video/audio files between 1000+ formats at lightning speed. It could be an issue with the power brick or the battery. Besides, if the laptop cannot open after all the fixes, you had better get data from the damaged laptop. 4. Perhaps it is the power issue if your laptop is not turning on and you can perform a hard reset. This may be due to the way the cable is wrapped around the AC adapter, or if the cable is subject to undue stress. 3 methods are for you. If you see an error message like "no boot device found," the laptop's hard drive might be corrupted or has failed completely. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. An ozone smell or very high-pitched noise, combined with no power in the computer, is an almost certain indication that the power supply is bad. For example, an error stating that your computer can't find a bootable operating system may mean your BIOS is set to boot from the wrong drive or youroverclock settingsare causing the computer to blue screen immediately. If this did not resolve the issue, contact Dell Technical Support for repair options. Make sure the cable connecting the monitor to your computer hasn't come loose, become damaged, or is in any way at fault. Lenovo Ideapad 3i, Platinum Grey, Windows 11 Home, How to Troubleshoot a Laptop Burning Smell, Effect of Insufficient Power Supply in a PC, How to Tell When a Cell Phone Battery Has Water Damage, How to Detect if a Computer Has Water Damage, PCMag: What to Do if Your Laptop is Plugged in But not Charging. Duration: 00:25Closed captions: English only. If the input voltage for the power supply unit (PSU) does not match the correct setting for your country, your computer may not power on at all. Use the trackpad or arrow keys to choose Diagnostics and run the test. No lights at the front even when I plugged it in (note that there is still light on the barrel). Then keep both of them aside for a minute. If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) To learn more, see the Dell knowledge base article, If the Dell computer can boot into Windows and has an active Internet connection, run the online diagnostic test fromSupportAssist. If you're using a laptop, make sure yourcharger is plugged in properlyand to the correct portif it charges viaUSB-C, only some of the USB ports may actually provide power. You might also turn off the Fast Boot feature, in case a recent Windows Update is conflicting with it. Step 2: Under the Backup page, click the Source section and then click Folders and Files to choose items that you want to back up. Solved: Troubleshoot ASUS Laptop Won't Turn On Yourself. Newer Dell laptops don't have a removable battery, but you can replace them yourself if yours does. Copyright MiniTool Software Limited, All Rights Reserved. Besides, file sync and disk cloning are also supported. Power cycle your Dell laptop. The famous brands are Dell, Asus, HP, Lenovo, Acer, etc. Let me know, and I'd be happy to include the information here. Remove any USB storage devices. If you suspect that an internal component is causing the issue, take the computer in for repairs or speak to the manufacturer for warranty and replacement details. A surge protector can cause your Dell computer not to charge, even if it's plugged in. Head to theTroubleshoot > Advanced Optionsmenu as described above and choose Command Prompt. Yes, it's perfectly fine to run your portable computer without the battery installed. In most cases, when a desktop computer isn't receiving power, a non-working power supply is to blame. Tim Fisher has more than 30 years' of professional technology experience. Fan noise is heard but LEDs are blinking or beep codes are heard. Believe it or not, a bad CMOS battery is a relatively common cause of a computer that looks like it's not receiving power. Certain Dell Inspiron, Latitude, Vostro, and Precision laptops are equipped with a motherboard-integrated self-test (M-BIST). He is also a systems administrator for an IT firm in Texas serving small businesses. Remove these items completely, then plug them back in, ensuring they click in all the way. Quick, easy solution for media file disaster recovery. For optimal performance, use the original AC adapter that came with the Dell laptop. To get more information, you can also refer to this post from Dell - How to troubleshoot a No POST Issue on a Dell Notebook PC. If these wires aren't securely connected or aren't connected at all, this is probably the cause of your computer not turning on. An error message like "The AC adapter type cannot be determined. Disconnect the laptop from the docking station. Clean Boot VS. Unplug the AC adapter from the wall outlet. Download the ISO image fromthis page(Opens in a new window), andfollow the instructions(Opens in a new window)to "burn" it to a USB flash drive. Safe Mode: whats the difference, when and how to use? Look at both hardware damage and software issues. If some screws are difficult to remove, use tweezers to help. Take it easy and you can easily fix it. Repair corrupt Outlook PST files & recover all mail items. If you've tweaked any of these settings recently, try changing them back. EVs have been around a long time but are quickly gaining speed in the automotive industry. Believe it or not, the number one reason why a computer won't turn on is that you didn't turn it on! This step goes for desktop computers only. Typesfc /scannowand press Enter. Reconnect and switch on the charger to the laptop (leave the battery out at this stage). Here is all the information on Dell laptop not turning on. are normal. Usually, you'll still hear the fan come on, but nothing will appear on the display. 3. Still, your laptop does not turn on then probably it can be a hardware problem. Emmett Roberts Apr 5, 2020 by Try plugging the laptop into the wall (don't rely on the battery). But even if I let it be for a while to charge, it won't turn on. None of the LEDs on the laptop respond when you press the power button. MiniTool reseller program is aimed at businesses or individual that want to directly sell MiniTool products to their customers. To be specific, detailed symptoms are: How to troubleshoot the problem? Just follow these steps below: Step 2: Disconnect the power cord or AC adapter, and remove the battery from the laptop. How to Fix it When Your Chromebook Won't Turn On, How to Fix It When a Windows 11 Update Fails After Restart, How to Fix a Pixel Watch That Won't Turn On, 7 Ways to Fix the 'Your PC Did Not Start Correctly' Error, How to Fix an Apple Watch That Won't Turn On, How to Fix Errors Seen During the Computer Startup Process, How to Fix It When Your Fitbit Won't Turn On, How to Fix It When Your Laptop Won't Turn On, How to Fix a Computer That Won't Start in Safe Mode, How to Fix an Acer Laptop That Won't Turn On, How to Fix It When Your PS4 Won't Turn On. Replace the computer's power cable or AC adapter. If youre lucky, this may get you back into Windows, at which point you candelay Windows updatesuntil the kinks are worked out. Learn how the long-coming and inevitable shift to electric impacts you. Reinstalling Windows is a solution to fix Dell laptop not booting up (as mentioned above) but you should know this operation erases your data. Out of warranty? Take a good, careful look at the power cord for any kinks or breaks that could be disrupting the flow of electricity. When troubleshooting a laptop that won't start, begin with the basics. On the other hand, if you have any ideas or have any questions during using MiniTool ShadowMaker, dont hesitate to tell us by sending an email to [emailprotected] or leaving a comment below. Before you start panicking or looking for a new laptop to buy, let's first rule out this isn't something you can't fix yourself. It can also happen if you try todual-boot Linuxorcreate new drive partitionsand mess something up along the way. Make sure the power cord is plugged into an outlet and check the battery to ensure the connection isnt loose. Among the many ways that a computer won't turn on, a complete loss of power is rarely the worst-case scenario. If your laptop won't power on, even when it's plugged in could have a faulty power supply, battery, motherboard, video card or RAM. You can also try physically removing the hard drive from the laptop and connecting it to another PC. If your laptop powers on but then freezes after the Dell logo screen or crashes while trying to boot to Windows, software might be at fault. Learn how to identify the symptoms ofpower, POST, video, or boot-related problem on your Dell desktop. The adapter works properly in charging the battery as well. Check for broken/bent pins and bits of debris that might be preventing the computer from getting power and charging the battery. When I press the power button, the status led lights for a few seconds then turns off absolutely no other activity! Check to see if your motherboard has an onboard power button. If your computer doesn't beep at all, you might be out of luck, though some desktop PCs may have a header on the motherboard where you caninstall a cheap speaker, or even a digital display with a numerical code that corresponds to an error message. If you try to turn on your laptop and hear a sequence of beeps or see a series of keyboard keys flashing (usually, the Scroll Lock, Caps Lock, and Num Lock), the system's self-test (commonly called the POST) has failed. If the residual power is causing the issue, your laptop should work fine now. It does display an error message or fails to boot into the operating system. On a desktop, this is the power cable that runs between the computer case and the power source. Laptops have special safety circuits to cut power to your laptop if any components overheat usually the CPU. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. A laptop that isn't venting correctly could have a faulty fan that needs to replaced. Dell computers have a built-in tool that can identify problems when your PC powers on but fails to boot up successfully. Even if the charging light comes on when you plug in your computer, the cable could still be damaged, so check the power supply unit with a multimeter if you have one. If you're confident that your wall power, power supply, and power button are working, there is likely a problem with your PC's motherboard, and you should replace it. The display is blank (black) with blinking LEDs or beep codes. Your subscription has been confirmed. You can try any of these, though Safe Mode is probably your best bet, or Safe Mode with Networking, if you need to access the internet. Replace your motherboard if you're using a desktop. I tried already the power refresh cycle, without success (and every combination of with/without battery or PSU, ecc ecc), Sep 17, 2019 by How to Troubleshoot Power Issues on a Dell Laptop. You sit down at your computer, push the power button just like you do every day, andnothing happens. G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models. Once you've ruled out a faulty power supply, check the power connector on the laptop itself. Visit Dell's support page and search for your laptop model for more specific guidance. (7 Ways) will be helpful for you. Here, MiniTool ShadowMaker is your good choice. When a computer does not turn on or boot into the operating system, it could be a failure with; The steps to troubleshoot each issue vary depending on the type of symptoms that you are noticing on the computer. Complete data recovery solution with no compromise. You can check for beeps or flashing lights that could indicate a failed POST test and try to perform a hard reset. Antonio Antonucci. MiniTool Affiliate Program provides channel owners an efficient and absolutely free way to promote MiniTool Products to their subscribers & readers and earn up to 70% commissions. Check the laptop's battery and power connector to make sure the connection hasn't come loose. Based on different symptoms, the methods are different. Clear the CMOS to reset your motherboard's BIOS settings. Press and hold the power button for 10-15 seconds. If none of the lights on your PC turn on when you press the power button, even when it's plugged into the wall, then you likely need to replace the power supply. How to troubleshoot and cool down an overheated laptop. But with a live environment likeHiren's Boot CD(Opens in a new window), you can boot your computer from a CD or USB drive and scan your hard drive for malware without booting into Windows. If your PC powers on but doesn't boot into Windows, try starting in Safe Mode. Getting errors such as no bootable device? Power off the Dell laptop and remove the battery. Based in the Washington DC area, Brian Flax holds a Master of Science in education technology, and a Bachelor of Science in entertainment business from Full Sail University. Verify that the power supply voltage switch is correctly set if you're on a desktop. If not, check if repeating the above steps for 25 or 40 seconds resolves the issue. Some manufacturers, like Apple, don't allow you to remove the battery yourself, in which case bring the laptop in for replacement of the internal battery. This indicates a video or display issue on the computer. MiniTool Power Data Recovery helps to recover files from PC, HDD, USB and SD card quickly. Since the replacement, when the laptop goes into hibernation mode, after being left alone, it won't turn back on unless plugged in. Boot your PC into safe mode if possible and run antivirus software to check for security threats.
dell laptop won't turn on even when plugged in
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