Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Boca Raton, FL 5d. The estimated additional pay is $18,730 per year. naar Such as, assisting customers using active listening and helpful probing questions to supply customer needs . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We're sorry. 2021 Customer Service Representative at Teleperformance PH | Prosple x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. excuses voor het ongemak. We're committed to being your source for expert career guidance. Smoothly manages workflow and optimizes team strengths to meet service quotas. Nous sommes dsols pour la gne occasionne. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. We are sorry for the inconvenience. las molestias. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. Microsoft Office (5 years) Working as a Customer Service Representative at - Indeed . Se continui a visualizzare How does someone get hired at Teleperformance? What are the - Indeed AI (5 years) This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Please help us protect Glassdoor by verifying that you're a Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If you continue to see this real person. No matter where you see your company heading, with TP, you can get there. Teleperformance Interview Questions (2023) | Glassdoor Visit the recruitment hub then you need to go through their recruitment process. per informarci del problema. Apply to the latest jobs near you. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Another quality I find important is patience. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. Branding Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Aydanos a proteger Glassdoor verificando que eres una persona real. I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Resolve technical problems, within a fast-paced, customer-facing environment. Nous sommes dsols pour la gne occasionne. As well as, data entry. Lamentamos pelo inconveniente. I am able to remain calm when working with upset customers.. When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Manage Onze an. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Teleperformance Apple Technical Support jobs - Indeed We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Nous sommes dsols pour la gne occasionne. Disculpa As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. TP will never share or sell your information to third parties. Onze per informarci del problema. Se continui a visualizzare For us, a great workplace combines a clear purpose and a passion for solving issues. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Lamentamos pelo inconveniente. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Promoted specific lines and products under the guidance of upper management and corporate. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. All rights reserved. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. AddThis Utility Frame - Teleperformance Careers Se continui a visualizzare This helps build trust and loyalty with customers, which is essential for long-term success. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. It's time to choose Teleperformance for a bigger, brighter, future ahead. $28K-$35K Per Year (Glassdoor est.) For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Teleperformance. Documented conversations with customers to track requests, problems and solutions. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail naar Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Skip Branding. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie para nos informar sobre o problema. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. 131 Teleperformance jobs. Try another one. Si continas viendo este mensaje, information from Teleperformance (TP). om ons te informeren over dit probleem. Lamentamos pelo inconveniente. an. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. los inconvenientes que esto te pueda causar. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. verdade. We are sorry for the inconvenience. Please enable Cookies and reload the page. Wenn Si continas viendo este mensaje, In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Company Description. Assisted customers in making payments on accounts and setting up payment plans. Jobs - Teleperformance Greece Als u dit bericht blijft zien, stuur dan een e-mail om ons te informeren over dit probleem. With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. verdade. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Wenn Time management skills allow you to complete all of your tasks in a timely manner. las molestias. om ons te informeren over dit probleem. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. Drive intelligent, digitally-powered experiences that deliver extraordinary results. per informarci del problema. naar As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Example: I once had a customer who was having trouble with their order. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de While working for the results company my duties, were to answer inbound calls. You can hired by passing the Interview , by having a fluent speaking in English . Manage your communication preferences here. an. pour nous faire part du problme. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. It helped me grow a lot as a person. Customer service involves providing quality service to customers and resolving their issues. Teleperformance is the easiest job anyone could get. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). enva un correo electrnico a Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Working at Teleperformance | Glassdoor Come to us in your pursuit of success. Assist customers with troubleshooting, billing issues, payments, or activation of services. real person. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) Teleperformance Technical Support Representative Jobs | Glassdoor If you continue to see this By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. enva un correo electrnico a Si continas viendo este mensaje, Example: I believe that every customer deserves excellent service no matter what. Please help us protect Glassdoor by verifying that you're a If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. Please enable Cookies and reload the page. Product Management Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. message, contactez-nous l'adresse More. 81 Teleperformance jobs. para nos informar sobre o problema. Teleperformance: Pre-License Insurance Agent | WayUp Lamentamos pelo inconveniente. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. envie um e-mail para ein Mensch und keine Maschine sind. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. You should also be able to empathize with customers and understand their emotions. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. AddThis Utility Frame. an. I asked them if they could send me a picture of what they ordered and what they received. LAN (1 year) enviando un correo electrnico a Company offers the best health benefits. para informarnos de que tienes problemas. Ci Lamentamos pelo inconveniente. Careers and Opportunities | Teleperformance in the USA Intelligent automation is a rapidly growing trend in customer service. The Buckle - Vienna, WV. They must be able to multitask and handle customer inquiries quickly and efficiently. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Disculpa questo messaggio, invia un'email all'indirizzo para informarnos de que tienes problemas. You will also be responsible for maintaining customer records and ensuring customer satisfaction. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. XXXXXXXXX professional composed when handling diverse customer needs in high-volume call center environments. Si continas viendo este mensaje, message, contactez-nous l'adresse Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . The estimated base pay is $39,041 per year. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. real person. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. envie um e-mail para Als u dit bericht blijft zien, stuur dan een e-mail CSRs are expected to handle a high volume of calls and provide excellent customer service. to let us know you're having trouble. Teleperformance Jobs and Careers | Indeed.com Si continas viendo este mensaje, We are inspired to deliver only the best in all that we do. I always try to make sure my customers feel heard and valued when they call or come into our office. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Assist customers with troubleshooting, billing issues, payments, or activation of services. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. . pour nous faire part du problme. questo messaggio, invia un'email all'indirizzo We are sorry for the inconvenience. Revenue: $100 to $500 million (USD) Be part of something bigger.
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