aspen dental refund processing

BBB is here to help. I started out with Dr. Williams, who at the time was very professional and transparent. Stuck in the elevator and stuck with a big bill. Get it? Once in the dentist chair, I was told I needed to pay $500.00 more to complete the dental work.I am 72 years old , on a fixed income and don't have extra mony to spend. Please note that this policy supplements the overall refund policy and is strictly related to dormant or aged credits. Keep corporate management to a minimum. Find 1160 listings related to Aspen Dental Refund Processing in Baldwinsville on YP.com. Allie. Kasey @ Aspen Dental, I'm very sorry to hear about your billing experience. Thank you. How do they figure I owe this money when I never agreed to any additional appointments or charges. The company has a commercial stating a money back guarantee. I called Aspen and they said they sent it in in June and were waiting for it to be processed. Services charged, not rendered, insurance/billing fraud, dental malpractice. They began doing the work but before beginning work they billed me and I had to pay them On Nov. 4, 2022 at 8:53AM [trans. On 06/29/20,I went to aspen dental and had partial made upper and. Aspen Dental | Complaints | Better Business Bureau Profile 4 days later I received mail starting that I owe ASPEN DENTAL $289 for a FREE EXAM. I provided my dental insurance group Id number and met life contact information so Tamara could contact them to process for the FREE EXAM.. Tamara told me that my insurance wasn't working which was very odd.. That tooth rotted underneath causing the bridge to come off. December 29, 2021, Aspen Dental area manager *********************** told me over the phone that he would refund me $727.20 for August 18, 2021, a bad filling job Aspen Dental did. See details. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. Just today I received a call from a collection agency for the $212.00 from 2009, I called Aspen and they told me it had been in collection since January 2010, I had never received anything from a collection company informing me of this. PDF Patient, Pharmacy and Insurance Information Patient Information The Aspen Dental network is committed to breaking down barriers to care. I use to have a nice smile; now I cover my mouth as the teeth are so out of whack it looks like I've had a stroke. Our goal has always been delivering the highest quality of care, They do a great job, My mom works with Dr. Berry in a women's board. I just feels icky, creepy & disgusting. They took my insurance card and told me that insurance would provide discounts of $7,445.01 and that the insurance would pay $2,863.92. After calling my insurance, they did not have a proper claim and the claim got denied. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. If a patient in a traditional private practice has an issue with any of the work done, there is typically a face-to-face discussion with the dentist and/or the office manager. Submit a complaint and get your issue resolved. My fault - should have got a second opinion but was new to the area and listened to TV ads! My next (unnessary) appt. The staff was great and the doctor was very personable and thorough. Its about listening to the patient and meeting their most-pressing needs first. And was given a billing statement for $395 and told to pay half of the Amount in order to make my next appointment. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. (does it range from severity? One of the 'stubs' became lose and they told me I had to have ALL my top teeth removed and fitted with a denture. She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. Throughout this process, the owner of the . She said she will put a hold on collection of my account and send it to my insurance company again. I walked in at 3:26pm and said I was there for an appt. I was told by Cory ******* Territory Director of Operations XXX-XXX-XXXX. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Aspen dental is very cunning and dishonest. After contacting my insurance, I found out that the copay for office visit is 5 not 10 as they have charged me. Bless you,, thank you. Desired outcome: Pay real dentists what theyre worth, and let them run their offices. I dont have a crown in back tooth. I have been in so much pain, I REALLY need help. Today, November 24, 2022, will be my fourth appointment for having a crown (the same one) installed for the fourth time. Insurance Claims Processing Specialist job in East Syracuse at Aspen I do mot want anymore services done by your company and told them to close my account and to notify Snap, Inc with my cancelation. 600.00 which was set up on a payment plan. Carefully consider the reasons for that? It wasnt until I recd a billing statement from their office that I found out I had been charged for a toothbrush and a bottle of mouthwash. Hi Jennifer -- I've passed your comments along to Patient Satisfaction, and they will be following up with you today. ****** told me she would send the information to the office manager. This complaint was posted by a verified customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Se call MET LIFE.. so she said and then called me back 20 minutes later saying that MET LIFE told her to tell me to give them my social security number.. On my next visit I told ********* that permission wasn't given for a credit report. As I stated, this is the second time this has happened. On Fri Sept 30, I got a call at 7:34a stating they needed to resched due to oral surgeon and no rooms avail. Carolyn Bryant Donham, a central figure in the Emmett Till case, died this week. Aspen Dental reviews & complaints Aspen Dental Customer Support Lowest Rating 209 Resolved 1162 Unresolved 15% of 1371 complaints were resolved File a complaint Table of contents Share Complaints Contacts Resolved "overcharged - Refund Request" Resolved "Denture care after teeth extraction" Resolved "Upper restoration to open my bit I wa." In the meantime, the dental office refused to see me because I wasn't paying the payments. And that I should now receive the refund in the next 2 weeks. BBB Business Profiles are subject to change at any time. Now they have sent $663 into collections, This debit is not legitimate! Nothing fools them. Even when you are sending a check back to a patient who has requested an over payment. This crown had a hole in if from the lab thus requiring another scan. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Since the orthodontic consultation was not agreed to it was basically a free visit. Aspen Dental dentures are custom-crafted to suit you - making them incredibly comfortable and natural looking. I did not give permission for my credit report to be accessed by the business. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. Jennifer Ebanks. Forces Left Afghanistan. Their mission is corporate, which is to collect the money and limit refunds as much as possible. . Went aspen dental was give a quote, took quote with me in to office, tech took quote laid on counter,went to see finance person she started yelling that my insurance was unlimited when i when to see the dentist the tech took the quote, when i asked for it she said it was in my welcome bag when i got home looked in the bag it was not in bag next day i returned they told me that i had left it in the office and printed up another quote with a different price. I asked about pill form antibiotics and was told "No, Absolutely Not!!! At Aspen Dental, by the time a patient knows theyve got problem, the dentist(s) may have already moved on, along with much of the office staff. The refund request must be submitted within 90 days after insert of final denture or hard reline. International Association of Better Business Bureaus. Assistant Office Manager Job Schenectady New York USA,Dental Furthermore, the $720.00 (in eligible charges) for partial was not covered per the Ameritas rep (Barbara) because the code submitted to them was some miscellaneous generic code that did not indicate that it was a partial replacing the temp one after 6+ months. I never heard back from the employee and did not get any more bills from Aspen Dental. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. I rescheduled another visit since my tooth still isn't feeling right for 1/24/22 at 3:30pm as I could make that appt from work. All other marks contained herein are the property of their respective owners. I returned a few days later to have it fixed. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. I am now curious to know if that appt. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would like Aspen Dental in *************, ** to be investigated for insurance fraud. And that I should receive the refund within 2 weeks. Well, we will see what happens. I am uploading a copy of the the email stating I will get my refund of $4312. Refund via check. This will surely increase the credibility of your complaint. I knew my teeth were bad, that is why I was there. Sent to finance lady, of course they said the most expensive package was best for me. Its funny. RefundRegards,*********************. I know this because Ive now practiced locum tenens for 3+ years, after closing my private practice which served in Lake County, Fl for over 17 years. I will not pay the $95 over charge, its not my responsibility. This review was chosen algorithmically as the most valued customer feedback. Enable collaborative features and customize widget: During a conference call on 10/26/2021 with ****** *********************** employee), a **** representative and myself, the **** insurance agent explained to ****** that Aspen Dental charged more ($301) than the allowed amount ($206) for the the tooth filling. new crown different office. Huh huh huh? Hopefully I will be able to find a clinic that stands by their work and have a decent quality products. Please be advised that I Stacy s Kitchen on 4/25/2023 called and cancelled my account with you. I deal with some form of pain very time I go here. IT was supposed to be two appointments for which they charged me $1037.00 ?At CNY Dental Arts, we believe that one very important gateway to establishing an instant, positive connection to another hum, For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic University building we have been provi. The dentist is so nice. This commercial campaign betrays more money than brains by its creators and those who signed-off on it. Based on the eligible charges applied to me so far, I should have had a credit balance of $726.60 with Aspen Dental. Aspen Dental Refund Processing in East Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. First, they added items to our bill that we didn't ask for- $40 toothpaste and mouthwash, and even a $200 toothbrush! This garbage presented by Aspen Dental devalues dentistry. So I let them do it, and paid cash for my part, the insurance company is Aetna. Product_Or_Service: Dental Work She is good at explaining the condition of my teeth at the same time the options that is available for me. They also sent a letter to the BBB saying that they billed the wrong insurance back in Feb, and wasn't notified until April about it. I then got procedures they knew were not covered when I specifically said to ask me first if not covered by my insurance and I not you will decide. 4754 Commercial Dr Ste 2, New Hartford, NY 13413, 5112 W Taft Rd., Ste S, Liverpool, NY 13088, 5663 E Circle Dr Cicero Ny, Cicero, NY 13039. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I am on disability. Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. At Aspen Dental, we believe in doing just about anything to make our patients smile by going the extra mile. I will always check all of my bills carefully from now on. You'll receive access to exclusive information and early alerts about our documentaries and investigations. I went in to get work done, to get my smile back. I kept receiving bills every month from Aspen Dental for the amount that they said the insurance would cover, so I called them up and asked why. Secondly, I would like my money back. Since everybody already knows each other, its much easier to calmly & rationally discuss the issue, in order to come to an agreement that works for everybody. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. I had to go to the ER and was put on steriods. I finally told the lady that if I received another call she would hear from my attorney. This is how you avoid litigation and hard feelings over money. With dentists and specialists to support your entire. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. The real crown fell out 2 times. Call us at (844) 296-0187. Dental Patient Refund Letters | 2 FREE Templates to Download Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Only the most-profitable dentists, in the best locations, with the best skills, teams & equipment can stay above this fray. Web Site Copyright 1995-2023 WGBH Educational Foundation. Would NEVER go again. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They just unleash collections like starving dogs. I dropped a letter off at the office for the (conveniently unavailable) office mismanager (a copy of the one sent to corporate). Our FAQS cover the most common questions we're asked, as well as some helpful tips. And that my other refund would come all as one for the amount of $290. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. It is their job to actually deceive their dues-paying constituents. I went to Aspen because the commercials make it look like a pleasant experience. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 6 appts. Aspen Dental - be weary and do your research. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care, From Business: Aspen Dental in Auburn, NY is open for all appointment types. Explore dentures. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. The temporary crown fell out on the first day. When a provider is locked into private practice, especially as a sole practitioner (as I was), doctors dont know whats going on in other offices, much less across the industry. These are trained sharks on the other end, giving unhappy patients the run-around, along with every other dirty trick in their corporate playbook. Now, she's opened her own dental practice right near Wegmans in DeWitt, and she's ready, Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is important for your overall health care. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. This lack of perspective is a weakness throughout the profession. See details. After x-rays, and an exam I was sent to the finance woman. MISSION: ? Now out of the blue Aspen sends me a bill for over $200. This too-often works unfairly against the patient. Well guide you through the process. Business Response /* (1000, 5 . I am checking with you again because I have very little (if any) confidence in the Mt. By that time I was done. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The girls in the office as well as the office manager Lisa are extremely helpful. The employee told me that she wasnt sure why the insurance didnt pay the claim. Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Desired outcome: The dentist had already left the room so I told this to the assistant, who checked with Dr. Takeda and came back to tell me the dentist said I should wear it like that and make an appt. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Still no call. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Aspen still sends a bill to me and when I call them they say the same thing, dont worry sir insurance will pay. I am very disappointed with this company and would never ever recommend them. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. I believe that Aspen Dental is trying to scam me into paying them for services that the insurance company already paid. The dentist is so nice. We broke it down, and I agreed to have about $3, 000 of the work done. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. The first appointment was supposed to be a deep cleaning and the second was supposed to be a filling. PBS is a 501(c)(3) not-for-profit organization. We would have to do the other procedures a little at a time as we could afford it. They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. I resched to Mon Oct 3, 2022 at 8a. Aspen Dental New Patient Forms - Fill Out and Sign Printable PDF I can not finished treatment with Aspen Dental because they dropped me as a client. This tactic of evade and avoid has become a pattern with Aspen Dental. However, attorneys for the patients, Brian Cohen and Jeffrey Norton, say in the lawsuit that Aspen Dental trains the dentists and sets production goals for them, accusing the company of illegally practicing medicine. Dora) for the replacement partial rec'd recently, which is the difference of $900.00. I I visited Aspen Dental in Madison Alabama I began to get work done we found that I had one tooth that had been giving me issues the doctor went in to fix it I called back a week or two later complaining about the same area he sent me to get X-rays done they told me I had a sinus issue since I've come back I have had the same tooth worked on over five On Monday 4/24/2023 I had an appointment to see the doctor After 20 min of x-ray and the 360 x-ray was done the tech took my blood pressure and stated the doctor would not see me because my pressure was to high I tried to explain that it was high because I was in alot of pain and while doing the x-rays the tech kept hitting the bad tooth so I left I would Last Jan 3, 2023 my permanent dental implant/denture was finally installed. They said my financial responsibility would be $5,765.07. What is the Denture Money Back Guarantee? | Denture FAQ - Aspen Dental Education and complete treatment planning often come later, especially for patients who havent been to a dental office in a long time. The location has been repairing them for free, so far. Additional funding is provided by the Abrams Foundation; the John D. and Catherine T. MacArthur Foundation; Park Foundation; the Heising-Simons Foundation; and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation, and additional support from Koo and Patricia Yuen. Submit a complaint and get your issue resolved. My experience was really great overall, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. No one wants to live in pain, but too many do because they are afraid to face their fears, themselves, and the truth. I have not received my full refund. Share your photos and videos with others to prove the truth of your words. Try getting them to understand your side. I went in as scheduled in February for implant. Cost to get your teeth cleaned? Enter the refund amount as a negative amount for Ins Pay (e.g. Read our FAQs Speak to your local office *********************** pulled a bait in switch that I will need to sign a release form something he never mentioned during the phone call on December 29, 2021. I talked to billing, and showed them the error. After x-rays, and an exam I was sent to the finance woman. The dentist made me feel worse about myself then I already did. Still charged me more money for the quote. Visit Stone Dentistry & Dentures in cicero. I tried to straighten this out without success. As with most other Aspen dental obligations and promises, the refund hasn't been issued as of today, 10 days later. Cost to get your teeth cleaned? Please email me an updated invoice with a zero balance. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. This has nothing to do with bank robbery, and is only equated to it by no-nothing CEO zombies, who think they know something about a profession, when (really) they are clueless. dental practices, employ, or in any way supervise the dentists providing dental care. I was treated at the ER. Create this form in 5 minutes or less. If you could look into the above matter re charges, I would appreciate it and your follow-up as well. The phone rings, someone picks up and puts me back on hold. My Account is the simple, secure and easy way to get online access to your Aspen Dental account, where you can view your upcoming dental work, view billing statements, submit patient forms, and make online payments. Aspen Dental discontinued services with me. They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. The 1st time I put the dentures in that they provide, my face swole up. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I claimed bankruptcy a few months after that. Being billed after billed and paid through insurance. It just so happened that when I was cleaning the denture I saw the broken screw sticking on the denture. Because of the price I turned that option down. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. she didn't want to discuss a bill i had received from you. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive.

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